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When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.
Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.
In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.
Elephant parties, recognition dinners, VIP client events, Friendsgiving feasts--we want to hear about how you plan to celebrate the holidays with your teams, your clients or your communities.
When you build a meaningful community, your business wins. Kati Whitledge talks about the importance of building a salon community, then she shares six strategies for strengthening it.
Eufora Business Trainer and Salon Owner Jill Higginbotham shares advice on how to level up salon team meetings.
Discover the advantages of implementing a flexible work schedule in your salon business.
After several false starts, some postpartum depression, and COVID followed by a devastating Texas storm, owner Martha Lynn Kale has shaped her career and her salon to stand up to pretty much anything.
A series of small changes during the pandemic added up to deliver March 2022 as the California salon’s best month ever.
Through Ultimate Teams, a companywide competition league, each location’s staff came together to step up their game.
