Employee turnover is not only disappointing and frustrating, but costly to your salon as well. Keeping your salon’s culture positive and healthy is key to retain your best staffers, and Strategies’ Keri Manuel, vice president of education, offers these tips to develop the growth potential in your staff.
What is the book about? It’s about the marketing genius of The Grateful Dead, and how ahead of the time the band’s concepts and strategies were. The book is based on establishing a fan base and how to utilize it to the fullest. Giving things away for free and letting the fans spread the word. The Dead let people tape their shows for free—they would actually hand out cassette tapes to encourage it, because then the tapes would be passed from person to person, spreading awareness. That is something I really believe in as a small-business owner in NYC and always have. If you have them at hello, you have lifers. Love that!
One salon in the United Kingdom and another in the United States tap into their resources to help bring mental health support to their employees. Discover how they set this support up and what a difference it is making to the team's well-being and the salon's bottom line.
In today's digital world, word of mouth isn't enough to attract your dream clients. Blogger Dawna Jarvis talks about the importance of providing exceptional customer service, offering premium services and packages, building a strong online presence and defining your niche.
Feeling overwhelmed? Our Wellness Blogger Mary Wilson walks you through five breathwork techniques that can help you reduce your stress, control your emotions, improve your sleep and more.