

Fear Is Not a Factor at Mirror Mirror
Owner Martha Lynn Kale elevates the culture at the Austin salon to rise above any underlying dread of walkouts and client loss.

Jade Salon Parses Out the Meaning of “Inclusivity”
From staffing to culture to pricing, incorporating diversity, equity and inclusivity into their business has been a learning journey for the North Carolina owners and team.

Workplace Factors That Can Impact Staff Turnover
Well-being experts at Loopin highlight six of the major factors in the workplace that can lead to high staff turnover, as well as how to avoid them.

SALON TODAY 200: Gratitude Drives the Soleil Salon and Spa Culture
The New Hampshire business focuses on empathy to target homelessness and other causes.

SALON TODAY 200: Timothy John’s Salon Snaps Back
The salon’s rebound after the pandemic celebrates the “new” in New York City.

SALON TODAY 200: Tailored Salon Chooses to “Walk the Walk” with Inclusivity
A newly hired transgender stylist helps the Milwaukee salon to develop a Trans Experience Menu to make all guests feel safe in the space.

SALON TODAY 200: Salon Rootz Discovers Its Team’s Secret
Deep “roots” of the Rootz staff reveal some surprises during a salon celebration.

SALON TODAY 200: Pavo Salon Spa Donates an Entire Salon
Hospitality Hub in Memphis will have a two-chair salon at its women’s shelter thanks to the kindness of Pavo’s salon pros.

SALON TODAY 200: Ottalaus Salon Styles for Pageants, But There’s More to the Story
The salon works with the Miss Utah competition but also has launched The Fearless Project to help women regain their self-worth, an initiative inspired by pre-pandemic work with an organization that helps young women build their self-esteem through pageant participation.

SALON TODAY 200: Platinum & Company Spreads Beauty Education to Guatemala
Owner Lindsay Lowe starts a salon tradition of working with the Global Stylist Scholarship program to give underprivileged but eager beauty students in other countries the skills to make a good living.

Salon Today 200: Five Senses Spa Salon & Barbershop Focuses on Staff Wellness
Owner Paola Hinton makes it easy and convenient for employees to choose wisely for their health.

Staff Wellbeing Defines a Culture
A Pennsylvania salon reaps many rewards from offering an EAP and bringing mental health out of the shadows.

Two New Salon Chairs Address Guests' Limited Mobility Issues
Minerva Beauty offers the chairs in four all-new colors.

Team-Rating System Helps Owner Define Salon Culture
Everything changed when Illinois salon owner Shelly Malizola established a way to evaluate team members in 12 behavior categories.

Dvyne Beauty Lab Evolves to Stay Successful
The pandemic may have been a shock, but change is nothing new for the beauty industry. A Florida salon owner explains how she keeps things exciting for guests and staff.

Why Schools Are the Key to Recruiting & Retaining Stylists
As part of SALON TODAY’s Burning Questions series, Jill Krahn with Salon Professional Education Company offers a strategic key to retaining stylists and their clients.

How to Keep Morale High & Cultivate a Committed Salon
In these emotionally heavy times, you want your team to feel like they’re thriving – not just surviving. Empowering You Consulting’s Amy Carter tackles the question of how to keep spirits high in your salon.




