5 Quick Tips for Handling Client Complaints
Kathy Jager, author of "As the Chair Turns" sends out frequent e-mail newsletters to her subscribers. Here, she offers 5 quick tips for handling client complaints, a difficult topic to address.
Behind the Brand: Basim Shami, CEO of Farouk Systems
Behind the Brand: Basim Shami, CEO of Farouk Systems on the people, products, tools and education.
TEAM SPIRIT: A "Fashion First" Philosophy Fuels the Team at Amika
Their gorgeous graphics and stylish show bags were the first thing people noticed about the amika brand when it launched. A New York-based professional line consisting of styling tools and the Obliphica hair care system, amika’s image continues to impress as the brand communicates its fashion-forward message to stylists across the country.
by Anne Moratto
John Amico Haircare Plans Annual Convention
John Amico Haircare will hold its 36th annual Chicago, Chicago Convention September 22-23, 2013.
Bay Area Student Hairstyling Awards Are Announced
The Bay Area Student Hairstyling Awards (BASHA) announce the winners of their student competition.
by Anne Moratto
Wella's Charity Challenge: Royale Hair Auctions Art for Kids
To raise money for their county's CASA--court-appointed special advocates for children--Royale Hair Parlor in Bloomington organizes an Art Action, raising $1,200 plus winning a $2,500 grant from Wella's Charity Challenge.
by Stacey Soble
Earthly Body Installing New Solar Energy System
Earthly Body has contracted woman-owned Independent Energy Solutions, Inc. to install custom Photovoltaic System at the company's 50,000 sq. ft. facility. Estimated reduction of C02 emissions is equivalent to planting 31.4 acres of trees.
by Anne Moratto
All About Beauty Changes Lives: A Conversation with Lynelle Lynch
Have you heard the buzz about a first-of-its-kind initiative in the beauty community that is bringing together celebrity hairstylists, renowned educators, product companies and even students - all in the name of beauty and wellness as a premier career?
Sold-Out Farouk International Conference in Cancun, Coming Soon!
The Farouk Systems Conference will take place in Cancun, Mexico, August 23-26. It brings together Farouk partners and hairdressers from around the world.
by Anne Moratto
Hairbrained.me Announces Video Awards Program
Hairbrained.me, an online community for hairdressers, is announcing a video awards program.
Wella's Charity Challenge: The Wig Bank of Caldwell County
David Icard describes how wig services at his Bold and Beautiful salon grew into a warm, welcoming house which hosts support groups for cancer patients, which recently captured a first place grand of $5,000 from Wella's Charity Challenge.
by Stacey Soble
Wella Charity Challenge: Shear Creations Pampers with a Purpose
Denise Wetherell, owner of Shear Creations in West Linn, Oregon, takes pampering services off her menu and creates an event to benefit women and girls in Darfur and the Democratic Republic of the Congo.
by Stacey Soble
2012 Pro Haircolor Study Shows Sales Are Up
Professional Consultants & Resources shares the results of its newest 2012 Professional Salon Haircolor Study showing a growth of product sales of 3.6% and service sales of 3.5%, respectively.
by Stacey Soble
Thousands Join Paul Mitchell in Las Vegas for The Gathering 2013
An annual get-together for Paul Mitchell salons, stylists and schools draws thousands for two days of education and inspiration.
by Anne Moratto
Wella's Charity Challenge: Salon Lorrene and All That is Feminine
With a Wella Charity Challenge grant, salon owner Lorrene Stuchl-Conino plans to launch a grant program to help at-risk girls and women.
by Stacey Soble
Celebrity Stylist Jonathan Antin Signs On to Endorse MINDBODY
Salon owner and celebrity stylist Jonathan Antin share some of favorite features of his MINDBODY software.
by Stacey Soble
Day Appointed at Van Tibolli Beauty
Van Tibolli Beauty has named Gloria Day director of education and marketing.