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Customer Service Expert John DiJulius shows companies how to create a Day-in-the-Life-of-Your-Customer video to teach their employees customer empathy, and he shares the video he created for his own John Robert's Spa.
From living walls to moody blues, our Salons of the Year judges identify the emerging salon design trends of 2021.
A microphone, a ring light, an iPhone and your team. That's all you need to make a recruitment video like Sam Brocato Salon did to lure in the next wave of new hires.
Understanding the risks associated with the services your business supplies and getting proper coverage can save you from experiencing significant losses down the road.
The pandemic forces salon owners to look at their businesses in a new light. Here, Collins' Matt McGuire shares observations on how salon retail will be designed differently.
While the pandemic has certainly taken its toll on salon businesses, it's very important to shift your perspective and celebrate your leadership wins.
As summer heats up, it's a good time to remind the team of some best practices around your salon's themostat.
In Pensacola, Florida, VolumeOne Salon delights guests and staff members alike with a multi-use creative space with complete color bar and photo studio. Check out this 2021 Salons of the Year honoree.
Stunning inside and out, the Van Michael Salon in the Virginia Highlands neighborhood of Atlanta. Take a tour of this 2021 Salons of the Year Honoree.
Gorgeous globe-sized pendant lights, a fully stocked color bar and Ecohead shower heads create an elevated client experience at Trios Salon in Omaha, Nebraska. Take a tour of this 2021 Salons of the Year honoree.
As part of our Designing Minds series, Gamma & Bross' Giampiero Stuani peers into the near future and looks at the impact COVID-19 will have on salon design.
For this editor, attending the wellness event Destination Rejuvenation 2 was a soft launch into a more normal world after more than a year of hibernation. What does your return to normal look like?
Looking to get the most out of your software management system or shopping for new salon management software and don't know what you need? This helpful article supplied by Millennium Systems International walks owners and managers through the latest features and resources you should look for in a new software partner.
Whether a salon carries perfume in its retail or their clients are attracted to the scent of the haircare or skincare lines it carries, fragrance plays an important role in the both the client experience and retail sales. Here, a research study digs a little into the most popular scents.
Whether a salon carries perfume in its retail or their clients are attracted to the scent of a haircare or skincare line, fragrance plays an important role in the both the client experience and retail sales. Here, a research study digs a little into the most popular scents.
White quartz countertops and ring light-styled stations lend a luxurious touch to Ten Salon in Neptune Beach, Florida. Take a tour of this gorgeous 2021 Salons of the Year honoree.
With a bank of barber chairs and custom stations and a diverse retail array including Barbour outerwear, Steele Barber + Spa in Seattle is a haven for male clientele. Tour this cool 2021 Salons of the Year honoree.
