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STAMP 2019: Urban Betty's New Website Drives In New Clients

With its whimsical imagery, clever vernacular and an ability to find a stylist that matches your personality, Urban Betty's website brings in 700 new clients a month.

Stacey Soble
Stacey SobleDirector of Brand Content Strategy
Read Stacey's Posts
September 16, 2019
STAMP 2019: Urban Betty's New Website Drives In New Clients

The best way to experience Urban Betty's website is visit it yourself. Go to urbanbetty.com

2 min to read


According to businessdictionary.com, marketing is the management process through which goods and services move from concept to the customer. Several years ago, Salon Marketing was one of the most popular categories in our SALON TODAY 200 salon business recognition program.
Most applicants were eager though to show was the marketing materials they created as much as they wanted to talk about the success of their programs, so we launched a spinoff recognition program. STAMP—or SALON TODAY’s Annual Marketing Program—showcases the best in salon marketing from several diverse categories, including traditional marketing, digital marketing, marketing campaigns, branding and in-salon marketing. 

The 2019 STAMP celebrated 33 honorees in 24 different categories, including a few new categories: Influencer Programs, Gift Box Programs and Television Appearances. 

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Here is one of the honorees for best website:

urbanbetty.com
Urban Betty
Austin, TX 
Owner: Chelle Neff
Urban Betty’s vibrant website offers multiple areas for potential clients to explore. In addition to accessing the salon’s menu and booking an online appointment, site visitors can take the Meet Your Stylist quiz to find their perfect stylist match; meet the team members and connect to their Instagram pages; book a party of friends for one of the Urban Betty Bootcamps; shop for Urban Betty apparel and merchandise; and learn how to become a Betty (employee). 

“When our website was first created using the website platform Spacecraft, we were seeing an average of 4,000 users per month and now we are seeing 10,300 users a month, and 91% are new users,” says Owner Chelle Neff. “As a result the salon averages 700 new clients a month.” 

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With skate boards in hand, a group of stylists playfully charge the photographer.

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Stylists work with clients inside the training salon within BASE ONE, the PENZONE Salons+Spas' training center in Columbus, Ohio.

A Space to Ground Down and Level Up

With a training salon, treatment rooms, education and collaboration spaces, a podcast studio and a yoga studio, BASE ONE is the foundation for the future growth of PENZONE Salons+Spas, as well as the company's gift to their community and the industry. Peruse the image gallery or take the personalized video tour led by Debra Penzone to see this exceptional space.

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