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Spit fests, hostile threats, and even an overachieving matchmaker--SALON TODAY readers share their craziest client tales and how their team handled these tough situations with professionalism and grace.
Workplace pressure is higher than ever, but for many professionals, the real challenge isn’t workload — it’s the fear of being noticeably nervous and performing under pressure when speaking. Psychotherapist Jonathan Berent is a specialist in career performance anxiety. In his book, "Work Makes Me Nervous," he outlines a 21-day program that teaches practical techniques for managing anxiety and performing with confidence during critical career moments.
It's time to celebrate the 2026 SALON TODAY 200 honorees who design rewarding career paths and seek out enriching benefits to keep their team members healthy, happy and growing, including the team from Pinup Studio in Raleigh, North Carolina, who always enjoy a good pajama party.
Coming up through guest services at Grove Salon, Shannon Bland helps team members hit their benchmarks, keeps guests happy and coming back again and again, and supports retail sales.
The key to managing different generations within your team is meeting each one where they are at and finding ways to bridge the groups together. 360 Beauty Consulting's Allyson Hurley King talks you through it.
The owners and executive leaders of multi-unit salon, barbershop and wellness businesses convene in Austin for the 2025 ISBN conference that addressed generational leadership, AI, best recruitment practices and updates on industry-impacting legislation.
In her career, Mandy Pulse has worked as a stylist, owned a booth rental salon and transitioned it to a commission-based salon. In her story, she reflects on what she's learned through the process.
As a salon leader, you need to initiate a difficult conversation from time to time. Coach Bonnie Bonadeo leverages The Communication Qube as a framework for breakthrough dialogues and creative problem-solving.
A new tool for the New Year. Coach Nikki Le talks about the value of a well-done performance evaluation and offers you a downloadable resource tool to get you started.
Experts reveal six factors in the workplace that could be increasing staff turnover.
Long-time salon owner Kenneth Anders adapts the ESOP structure to the salon industry.
A new study finds good leadership is the top factor when it comes to job satisfaction.
Staffing shortages, absenteeism and pandemic-related stress are causing high levels of overwhelm and exhaustion among salon professionals. What can you do to help your team?
If you're a salon owner, those dreaded words can signal a team member is about to quit. Eufora Business Trainer Erin Raber shares a checklist to make the most of this bad situation.
With cosmetology schools and the students they graduate on the decline and competition for talent ramping up, salon owners are finding it increasingly more challenging to recruit and retain talent. That perfect storm is encouraging many salons to get creative when it comes to connecting with emerging talent while solidifying the cultures that keep new hires on staff long term.
As part of SALON TODAY's Q&A series for the November/December issue, Jason Everett offers 5 tips for encouraging team members to wear their masks.
Sleep Standards, an organization dedicated to helping Americans sleep better, releases results of a study that shows how the COVID-19 lockdown impacted our snooze time.
