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Same-store revenue grew just 2% for the second straight year—and new guest visits declined across every segment of the industry. The 2026 Benchmark Report reveals where growth is actually happening, which verticals are pulling ahead, and what the data says about where your business stands right now.
Sponsored by Zenoti
AI-first innovation and bold growth strategies took center stage at Zenoti's flagship industry event.
The report helps salon understand challenges facing the industry and identify opportunities for future growth.
In the hunt to discover the next national franchise in beauty and wellness, Zenoti launches Deep End, a Shark Tank-style competition in conjunction with its Innergize 2024 conference in Las Vegas, October 13-15.
Skin Laundry's CEO talks about how AI is alleviating stress from the frontline employees, elevating the client experience and helping the operation identify individual stars within their organization and quickly share the secrets of their success.
Sponsored by Zenoti
Before he takes the stage at Zenoti's Innergize 2024, MiniLuxe's Tony Tjan pays SALON TODAY a visit to talk about how the brand is leveraging AI to elevate the client experience and preparing itself for franchising.
Sponsored by Zenoti
Celebrity Bethenny Frankel will headline Zenoti's Innergize conference in Las Vegas this October, as well as serve as a judge on its Shark-Tank style competition, Deep End, which will award $50,000 worth of investment plus expert consultation to one lucky winner.
In the second conversation in the Innergize Leadership Huddle series, Zenoti CEO Sudheer Koneru discusses how different roles in the salon—owners, managers, CFOs and the front desk—are using AI to better manage their businesses and coach employees. Then he reveals big plans for a Shark Tank-style competition at Zenoti’s Innergize conference.
Sponsored by Zenoti
In the first of a four-part series of elevated conversations with SALON TODAY, Zenoti CEO Sudheer Koneru shares some illuminating growth insights from the company’s 2024 Beauty and Wellness Benchmark Report, previews the company’s Innergize event and envisions how salons will tap into AI to better manage their businesses.
Sponsored by Zenoti
Beauty and wellness businesses forced to shutter due to COVID-19 are now redoubling their efforts to return to pre-pandemic revenue levels. To keep thriving in 2022 and beyond, salons must make the most of every revenue stream while finding new ones to tap.
Running a salon takes work. Between keeping guests and employees happy, managing finances, and drumming up business through marketing, you have your hands full as a salon owner. The good news is that technology can help you by automating and simplifying many of your routine tasks, so you have more time for the exciting aspects of being a business owner. But how do you choose the right business management tool from the countless options out there?
As with any beauty salon, guests’ expectations of the barbershop experience are evolving – as is the type of guest looking for an appointment. Once considered a relatively conventional, male‐focused business, barbershops are now visited by all genders, with a growing demand for an easier, more convenient experience.
Just about every one of your guests has motivation to buy a gift this spring. When a guest is in a rush, or simply wants to give the gift of choice, gift cards offer an easy, flexible, ever-appreciated option.
2021 was an unusual year for the beauty and wellness industry. Businesses were trying to get back to normality after a year of uncertainty and lockdowns, while society was gaining the confidence to venture outside and enjoy some well-earned freedom.
Beauty and wellness businesses today are faced with increasing competition, shortages of talented professionals, and other opportunities enticing team members elsewhere. Add to this the global “Great Resignation” which resulted from the COVID-19 pandemic mindset shift, which makes holding onto employees is a huge goal for businesses everywhere.
Delayed wedding plans in 2020 and shorter engagement times are resulting in a wedding boom in 2021. Catering to these special clients can fuel your business for years to come. Zenoti's Sudheer Koneru helps you take advantage of this phenomenon.
As the first Shelter Day in a series, Zenoti Foundation partners with Gene Juarez Academy and to provide haircuts and nail services for the residents and staff of the Jubilee Women's Center.
