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A healthy roster of five-star client reviews acts as a magnet to draw new clients through your doors. But Owner Amy Pal warns they also build up a set of expectations in that new guest's mind and your team needs to live up to them.
Timely Topic: Are hair stylists/barbers bridging the mental health therapy gap? 1 in 3 say so, according to a survey of 1,005 Americans by pollsters iPsos eNation, on behalf of AQ, an anxiety management app that tracks anxiety in real-time.
Phorest salons who maintain an average 4-5 star rating from a minimum of 60 reviews for 12 months earn a Client Experience Award.
Elizabeth Faye (@heyelizabethfaye) says that hairstylists change the world by making the person in their chair feel heard, seen, and loved. We couldn't agree more.
Kevin Murphy Group appoints Peter McDonald as Global CEO, and CEO Laurent Misischi transitions to chief selective brands & affiliates officer and director of the board.
Glambook, a free-to-use CRM that allows beauty professionals to work with their own clients without any fees, expands to the U.S.
To help you strengthen your business for the uncertain economic times ahead, Boulevard's Shanalie Wijesinghe steers you away from recession strategies and toward resiliency tactics.
A return to a natural-looking effortlessness is all the rage for brides in 2023, but Makeup Artist Tami Bernard says the look is far from effortless.
A new study on honesty found than 41% of Americans edit their selfies. See what else Americans lie about and which states tend to be the most dishonest.
Planet Salon owner Ginger Boyle steers her salon’s future even as she steps away from the helm.
