What if Employees Were Like Family?
In her first SALON TODAY blog, Salon Concrete's Christine Zilinski questions what management looks like when you treat employees like family members.
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SEARCHMENUSEARCHIn her first SALON TODAY blog, Salon Concrete's Christine Zilinski questions what management looks like when you treat employees like family members.
Team Bonus Strategies were discussed at Strategies' first annual Team-Based Pay Conference. Here, Certified Strategies Coaches Brett Pierce and John Villamil provide the steps for salon bonus success.
Grow's Antony Whitaker offers some wise tips for training a great salon team.
Eufora's John Cutrone offers salon owners helpful tips for dealing with messy employee situations.
Some simple rules for salon employees.
Many people seem to think because they are so busy and stressed, they are allowed to be unpleasant to their colleague. I think not.
Tips for cultivating a professional, sophisticated chair-side conversation.
The Grow Series' Antony Whitaker shows you how to motivate your team by fulfilling their six basic needs--learn what they are...
At Aveda Congress, SALON TODAY catches up with salon owners David Wagner and Van Council and talks to them about how to put together a creative team and what business initiatives they'll focus on for 2014.
Holding a short one-on-one meeting with each team member every month helps your employees progress on their goals, and helps you focus attention where it's needed most.
As part of his blog series on branding, Akari's Allan Labos talks about the importance of a great team and offers you 10 steps on building a powerful one.
Strategies' Incubator Day Two on Monday, March 19, 2012. SALON TODAY 200 salon owners returned for another business building day where they were taught how to improve Team Service in their salons and how to implement Team-Based Pay.
Any business is, to a large degree, defined by the personalities who work there. In the best case, harmony and teamwork prevail, but sometimes, the same passionate and committed personalities can also bring unwanted drama.
Leadership skills have a direct impact on the business profit of your salon or spa. Building a strong, cohesive salon and spa team is vital for the growth of your business
After several years as a salon owner, Zilinski decided to enlist her staff in the training process with an accountability program that makes stylists responsible for addressing a particular salon issue, presenting it to the rest of the staff and ultimately implementing positive changes in salon procedure.
In a recent post to SALON TODAY's LinkedIn page, reader Joann Lefebvre posted the following question: "Any ideas on how to handle commissioned employees when a salon/spa offers promotional pricing for services and products?" I couldn't resist the opportunity to join the online dialog to talk about the benefits of team-based pay.
How do you deal with a disgruntled employee? Remember that your employees are the first customers you need to make happy. So once you find out what the issue is, think about how you would resolve the issue with a customer. Modify that resolution to work with your employee. Of course, there are certain situations that may require some tough love, or a difficult decision, but as a business owner, it's important to face the harder situations head on. they don't get better if you ignore them.