Building your salon business is not just about driving new visits, it's also about retaining existing clients, as those repeat clients keep your business alive. What are the key metrics, and how do you measure? And most importantly, how can you improve?
When a septic backup destroyed 90% of Soleil Salon and Spa, Owner Luisa G. Garcia combined a goal tracking system from Qnity and a performance app from Phorest to engage her team in the Unicorn Challenge, keeping them focused on goals instead of the chaos around them. Her inspiring story led us to award her with our SALON TODAY 200 Courage in Leadership Award.
With a variety of speakers, including thought-probing mentalists and future-focused business experts, Phorest's Salon Owner Summit helps owners elevate their thinking for the year ahead.
While salons strive to build lasting loyalty with their clientele, a new research report from Phorest Salon Software shows the lure of a favorite stylist is stronger.
Expanding on its sustainability mission, Phorest partners with Green Circle Salons, helping its customers recycle and repurpose traditional salon waste.
To help salons recover their businesses and set up for growth in the future, Phorest Salon Software's 2021 #30Days2Grow focused around the theme 'Thrive.' Here, two salons share their #30Days experiences and how they plan to incorporate what they learned into the next year.
While most US vacation-goers are avoiding going abroad, they are still spending money on trip-worthy hair. Phorest Salon Software looked into the summer prep behavior of US salon goers, ranking the states whose citizens spend the most. The third one may shock you.