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As one of the first salons to use the artificial intelligence texting software Presence AI, Umbrella Salon in San Jose is cutting the time the front desk spends manning the phones up to 40 percent. See how this new technology is helping the front desk do more while giving clients an improved experience.
When designing the space for Salon Gloss, owner Tim Timmons took all five senses and his brand partner Keune into consideration.
Before hitting the stage at the Data-Driven Salon Summit, Emory University’s Benn Konsynski, Ph.D., gives us a glimpse at the technological capabilities that are emerging and how that can impact salons.
Leading up to the May/June 2018 Salons of the Year issue, SALON TODAY announces the 2018 finalists.
Ecoheads' newest innovation, The Ping mixes hair color easily and more efficiently, while producing creamier formulas which save the salon on their color bills.
Ecoheads introduces The Ping, a cute penguin-styled color mixer that makes prepping color easier for colorists, while preparing perfect creamy formulas that helps take salon's color dollar a little further.
Application season is open for STAMP, Salon Today's Annual Marketing Program, and we're looking for your most successful marketing and promotional pieces.
Successful owners, business authors and leading consultants to take the stage at ISBN's spring conference, helping owners of multi-location salons futureproof their businesses.
In December, Congress passed and Trump signed the biggest tax bill into law since 1986. Is this a blessing or a curse for salon owners? Find out as CPA Larry Kopsa reviews the changes with Salon Today.
At J. Nicolle Salon and Spa, Jennifer Kennedy takes the concept of Love Week, which she heard about at Serious Business in 2017, and develops culture-building and marketing programs around it.
Kati Whitledge, owner of Be Inspired Salon and the founder of the Beyond the Technique podcast, offers advice on how to be the salon in town that attracts the top talent.
Salon Today and Aveda Means Business are both dedicated to helping salons and spas grow and thrive, helping beauty professionals meet their full potential. Read how one salon thanks their long-time loyal guests through an annual guest appreciation event; how one stylist spent his entire career focused on the business of men’s grooming; and how a grass-roots effort stopped a bill that required cosmetology schools to reduce its required hours. Plus more!
Sponsored by Aveda Means Business
Hand-written notes and surprise messages left on cars or inside the lids of products make the clients at Neatbeat in Louisville, Kentucky, feel special. Check out Owner Heather Yurko's Positively Impacting People program.
The options are endless for clients when it comes to selecting a salon, and once they’ve chosen, a return visit isn’t a slam dunk. Retaining happy clients who will refer friends and family requires superb customer service, smart systems and consistency.
Leaders from Gila Rut Salons launch Beauty Backbone, a website of salon business programs, templates, and one-on-one coaching.
Gadabout’s Frank and Jana Westerbeke elevate the in-salon educational experience with a new Resource Center, which they are lovingly promising to share with the industry and the community of Tucson.
Devising a social campaign to get their salon mentioned in a local 'Best Of' campaign ends up being a wonderful public relations strategy for Richard Salon in Smithtown, New York, bringing in scores of new guests.
