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In The Know|News|Oct 24, 2012

Going For The Gold in Wella's International Trend Vision

Kelsey Deuel is an up-and-coming young artist currently practicing at Savvy Salon and Day Spa in Cornelius, North Carolina, and recently took home the gold from Wella Professional’s Trend Vision, Young Talent category for 2012. As a result Kelsey and her team will represent the US in Madrid, Spain vying for the big win—International Trend Vision Young Talent Category.

In The Know|News|Oct 23, 2012

Be the Ultimate Communicator Behind the Chair

When connecting with a client first organize your thoughts, get to the point, and translate what you have to say into benefits for the client, ask questions to involve the listener, be real and be enthusiastic.” According to Glenn Milliet, when you are conducting a consultation it’s like being at the theater. Follow his tips below to conduct the perfect consultation.

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In The Know|News|Oct 23, 2012

Just Go For It: Asking For E-mail Addresses

E-mail marketing is one of the most important ways to communicate with clients. It’s easy and cheap for the salon and research shows clients prefer it, says Valorie Reavis, online and social media marketing specialist for Linkup Marketing. It helps manage clients’ appointment schedules with confirmations while it builds awareness and drives new business with special offers and newsletters. But even though everyone knows this and all are nodding their heads as they read, it’s still too awkward for many to ask for an e-mail address.

In The Know|News|Oct 22, 2012

Cut It Out: What You Can Do About the Salon Shootings

Having recently marked the one year anniversary of the salon shooting tragedy in Seal Beach, California, and now two more tragedies at salons in Milwaukee, Wisconsin, and Clearwater, Florida, in the past week, domestic violence continues to plague our society and was a root cause in all of these incidents. Learn how to pledge your support to end the violence.

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