MENU
SEARCH
Some clients leave you drained and stressed out. I call them toxic clients because their way has an unexplainable heaviness. Here are some strategies for identifying and dealing with these personalities.
What is it about a barbershop that feels so honest and down-home, like the comfort food of grooming?
Check out the list of proven salon happiness enhancers to add to your motivational arsenal.
The real value of mentoring is sharing you’ve been there, you know how it feels, and you made it, —so, go for it.
It's like putting on your own oxygen mask before assisting others. As these tiny self-care steps become second nature, you will feel stronger.
Here are some telltale signs as well as some surefire suggestions for solving it.
My career and struggles do not qualify me to write, speak or teach you—my solutions do.
The long-term consequences of the devil in the break room are just not worth it.
We asked a stylist who, after 45 years in the industry, has seen it all and has some very wise counsel on the topic.
You may be surprised to hear some of the things he feels he got right...and some that he wishes he had done differently.
How many “chances” should you give yourself to please a client?
This year, make yourself a priority.
So, you work in a cool salon, keep up with trendy styles and dress the part. And, you think this is the big reason clients keep coming back to see you? Maybe for a first visit, but to retain clients, it’s the little things that count.
With no knowledge of how to own or manage a beauty salon, Kimberly Broyles-Meisterhans, a nail tech with a loyal clientele, took over a failing salon with only three employees and one receptionist. Here's her story of success.
I urge you to visit a beauty school. It doesn’t matter if you feel you are a good teacher or not. Just show how much you love what you do.
Do you, like me, hate excusing yourself when working on a client? The habit we salon professionals have of holding our pee can have grave consequences.
During the ordeal, I kept thinking of how I must warn all cosmetologists of the need for self care.
