As vice president of real estate for SportClips, Greg Smith knows a thing or several about selecting a superb site for a new salon. On a daily basis he’s working with area developers to find locations for the franchisees, reviewing market ...
The advent of the internet, then social media, has forged an intelligent beauty consumer—one who is on top of the latest trends, who researches product ingredients herself, and who always has an eye out for a value-added service or ...
As the director of technical and business development for Zano Salons, Sara Aikens’ biggest challenge is communicating a consistent message to employees at the salon’s four locations surrounding Naperville, Illinois. With 150 ...
THE EVENT: The International SalonSpa Business Network (ISBN) annual conference is currently underway at the Ritz-Carlton on Amelia Island, Florida, May 3-May 5, 2015. New president of ISBN, Rhoda Olsen, the CEO of Great Clips, Inc., ...
Eric Chester knows a thing or two about developing an engaging culture. As the author of the new book, On Fire at Work: How Great Companies Ignite Passion in Their People without Burning Them Out, he frequently studies the companies that top the ...
At the 2013 ISBN conference in San Antonio, Andrew Ranson challenged multi-unit salon owners to get to know technology well enough to lead their companies strategically.
Ever dream of expanding your salon business? Successful multi-salon owners help you discover when the time is right, how to build the systems and the team to support the growth, and where to let your expansion dream lead you.
As Charles Penzone celebrates his 50th year in the industry, he looks back and shares some favorite moments of his company's development, then looks forward with some advice for future salon owners.
A lineup of thought-provoking speakers and some probing panel sessions got ISBN members strategically thinking about the future of their businesses.
A special research study gathers the owners of small, multi-unit salon operations together to share data and best practices.
Peter Shankman is an author, entrepreneur and worldwide connector, as well as the keynote speaker at this year's ISBN conference.
Peter Shankman, who will be a keynote speaker at the International SalonSpa Business Network Conference, shows salon owners how great customer service will get your their clients to do their PR for them.
I had the opportunity to help kick off the recent International SalonSpa Business Network (ISBN) Conference by doing what I do everyday—asking industry thought leaders for their opinions on a variety of topics. But, this time I did it live and in front of an audience, as I was invited to moderate the conference's State of the Industry Panel.
This year’s International SalonSpa Business Network Conference, held in Rancho Palos Verdes, California, on May 2-4, entices attendees with two timely and powerful keynote themes: “Accountability-based Leadership” and “Social Media Simplified.” In addition, the event will feature a power panel of key industry leaders, eight essential roundtables, speed meetings with vendors and plenty of networking time.
At the annual The International SalonSpa Business Network conference in May, OPI President George Schaeffer with the ISBN Legend Award and many salon owners learned more about how to succeed in a down economy.