Salon Today
MenuMENU
SearchSEARCH
Enter keywords to search across all content

The Dirty Little Truths from Salon Secret Shoppers

Every salon aims to be a sanctuary of relaxation and transformation, yet many fall short in ways that may not be immediately visible. Enter the secret shopper—a discreet observer with a keen eye for detail, entrusted with the mission of revealing the untold truths behind salon doors. From the subtleties of professional conduct to the nuances of ambiance, explore common pitfalls and actionable insights that empower salon owners, managers, and staff to elevate their standards and performance.

Sponsored by Aura

Kyla Bilancione, operations manager for Belle Ciel Salon

A Systems-Based Leader

With a numbers mindset and an attention for detail, Operations Manager Kyla Bilancione is the perfect complement to Kelly Weary, the owner and a working stylist at Belle Ciel Salon in St. Johns, Florida. Find out how she helps the salon thrive.

Ad Loading...

A Salon-Grown Manager Who Leads with Heart

Having grown his professional career within the walls of Cloud 9 Salon and Spa, Nathan Dean has firsthand insight into client care, operations and the daily rhythm of a working salon. The salon's owner Kim Cloud (also his mother) is extremely proud to witness him grow the salon team and culture.

The Client Retention Guidebook

Building your salon business is not just about driving new visits, it's also about retaining existing clients, as those repeat clients keep your business alive. What are the key metrics, and how do you measure? And most importantly, how can you improve?

Sponsored by Phorest

Multi-Generational Management

The key to managing different generations within your team is meeting each one where they are at and finding ways to bridge the groups together. 360 Beauty Consulting's Allyson Hurley King talks you through it.

Salon Manager
In The Know|News|Jun 24, 2025

Meet the Manager

SALON TODAY is launching a new column that celebrates the managers who help inspire team members, elevate the guest experience and carry out the visit of salons, spas and barbershops. Sharing the story of your Next-in-Charge is as easy as filling out our questionnaire and uploading a picture.

Resilient Beauty: How Salons Can Adapt and Thrive in Uncertain Economic Times

In times of economic instability, salon clients may change their spending habits, prioritizing essential services over luxury experiences, making it essential for beauty professionals to adapt. By implementing effective strategies and embracing innovative solutions, you can do more than survive by positioning your business to thrive long-term. In this comprehensive guide, explore practical ways to navigate through challenging times and maintain a successful business.

Sponsored by Aura

Ad Loading...

Measure What You Market: Leveraging Analytics to Drive Success for Your Salon

Unlock the secrets to your salon’s marketing success with a deep dive into key performance indicators (KPIs). Discover how understanding these powerful metrics can elevate your brand recognition, deepen client engagement, and boost revenue. With practical insights and actionable strategies, this guide empowers you to transform your salon marketing efforts, stay ahead of the competition, and resonate with your target audience.

Sponsored by Aura

Marketing Your Salon Effectively

This salon marketing guide breaks down exactly how to get found online, fill your calendar, and keep clients coming back. From social posts to text campaigns, it's your cheat sheet for marketing that actually works.

Ad Loading...