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Customer Service Expert John DiJulius shows companies how to create a Day-in-the-Life-of-Your-Customer video to teach their employees customer empathy, and he shares the video he created for his own John Robert's Spa.
From living walls to moody blues, our Salons of the Year judges identify the emerging salon design trends of 2021.
A microphone, a ring light, an iPhone and your team. That's all you need to make a recruitment video like Sam Brocato Salon did to lure in the next wave of new hires.
How is your personal beauty business recovering from the pandemic? And, what challenges are you facing? Listen in on our complimentary webinar that reveals the results of the 2021 State of the Industry Research Study and learn how to grow from here.
Understanding the risks associated with the services your business supplies and getting proper coverage can save you from experiencing significant losses down the road.
The pandemic forces salon owners to look at their businesses in a new light. Here, Collins' Matt McGuire shares observations on how salon retail will be designed differently.
While the pandemic has certainly taken its toll on salon businesses, it's very important to shift your perspective and celebrate your leadership wins.
Sport Clips Haircuts recognizes three winners in the "Battle of the Hair: Student Edition" haircutting competition.
As the first Shelter Day in a series, Zenoti Foundation partners with Gene Juarez Academy and to provide haircuts and nail services for the residents and staff of the Jubilee Women's Center.
As summer heats up, it's a good time to remind the team of some best practices around your salon's themostat.
