MENU
SEARCHOperation Spa helps you master your day-to-day challenges with ease to ensure your clients are getting the service they deserve through undercover evaluations, employee incentive programs, team business building and beauty industry event planning.
Operationspa.com
847-204-8762
operationspa@sbcglobal.net
OWNER: Lisa Martin
Operation Spa helps you master your day-to-day challenges with ease to ensure your clients are getting the service they deserve through undercover evaluations, employee incentive programs, team business building and beauty industry event planning.
WHY WE’RE DIFFERENT: Our passion and expertise is exclusive to the salon and spa industry. We are licensed salon professionals who understand the industry inside and out.
HOW WE WORK: One on one with salon and spa owners, as well as team coaching for the entire staff. We provide the most cost-effective solutions and customize our services to fit your vision, goals and needs.
CATCH US AT: A variety of industry events. Check www.spatlight.operationspa.com for a current list of dates and locations.
MY ADVICE: It is really important to have a consistent objective in your business. You wouldn’t go to a sporting event and not know the score until the end of the game. You want to be able to see every play. With that in mind, Operation Spa provides an ongoing system to inspect and measure your service, sales efforts and employees on a regular basis. This way you can catch problems early, make appropriate changes and know where to focus your training efforts.
PROFIT TIP: It costs anywhere from 5-8 times more to gain a new client as opposed to retaining your existing client. You need to place a strong emphasis on keeping clients as you do on gaining new ones. Contact Operation Spa for a FREE guide with easy tips you can put into action today!
The International SPA Association recently announced that Jefferson Fisher, Jamie Kern Lima and Zack Kass are the keynote speakers for its 2027 Conference, scheduled for March 3-5 at Mandalay Bay in Las Vegas.
Life of Riley Salon Supply and Riley Salon Resources are back in the family, as Kelly Huether acquires the professional distributor he co-founded in 2013.
BaBylissPRO and IGK have partnered to launch the BaBylissPRO Studio Trunk, transforming the professional tool brand’s digital Style Studio into a physical experience for the first time in its sixty-year history.
KEVIN.MURPHY's Flawless combines hair repair and styling benefits using KM.Re.Bond technology.
K18 Biomimetic Hairscience has partnered with Beauty Changes Lives to launch the K18 Future of Hair Scholarship, aiming to support aspiring professional stylists by reducing financial barriers to cosmetology education.
Rosy Salon Software integrates with Mya, empowering salons, spas, and barbershops to transform their websites into powerful, automated lead-generation machines.
Known for his buttery blondes and a technique for highlighting hair with more precision that he called chunking, Brad Johns died on August 27. His friend and fellow colorist, David Stanko, shares thoughts on his talented colleague and close friend.
The Green Beauty Community Foundation convenes beauty brands, salon-industry leaders, educators, and sustainability organizations for a collaborative professional beauty gathering on September 23rd in New York.
At 80, global feminist, former marriage and family therapist, executive coach, and powerlifter Barrie Zucal shows women how to stop letting “debilitating goodness” derail their dreams. Her empowering new book, BOLD: How Women Play BIG by Leading Instead of Pleasing, calls out the quiet conditioning that holds women back from achieving their ambitions — and shows them how to free themselves.
From a Santa Monica apartment startup to the nation's largest sugaring and sunless tanning brand, SUGARED + BRONZED reaches a major milestone with 50 locations across 10 markets.
