MENU
SEARCHMcClive Learning Group, Inc. provides an online course, specific to the salon and day spa industries, that teaches all staff how to cross-sell their salon/spa’s products and services.
mcclivelg-online.com
203-321-8360 or 203-912-9027 • susan@mcclivelg.com
OWNER: Susan McClive
McClive Learning Group, Inc. provides an online course, specific to the salon and day spa industries, that teaches all staff how to cross-sell their salon/spa’s products and services. As well, owners receive a guide to help them coach, reward and hold staff members accountable.
WHY WE’RE DIFFERENT: Through mcclivelgonline. com, your staff can take the course online— on any computer at home or at work, and can complete a module during a 20-minute break. No time is taken away from clients in order to attend training. The course generates significant results— an immediate increase in sales of products and services, while maintaining and strengthening client relationships. Owners can expect a 25% increase in revenues to their business!
HOW WE WORK: Any individual or owner can obtain a one-year license to access the course online. The cost is $250 per person (1-5 people) with up to a 20% discount depending on the number of staff members to be trained. Each staff member may access any of the seven course modules four times during the year, as a refresher, from any computer at work or at home. (Sorry, iPads and iPhones can’t handle the technology yet.) We are available by phone and e-mail to assist as needed. Owners can receive a free monthly newsletter with coaching tips and tools. Staff and owners can receive a free monthly newsletter with tips and tools to use when interacting clients. All who take the course get a summary sheet they can keep at their stations for quick reminders. Plus, we offer live, on-site training opportunities, for an additional fee.
CATCH US AT: Our website mcclivelg-online. com and click on “Demo the Course” in the blue banner below our company logo.
WORDS OF WISDOM: Anyone can increase client loyalty and the number of products and/ or services the client purchases. All they need to do is have the right conversation in the right way. Everybody wins—staff, owners, and the client!
BETTER BOTTOM LINE IN 2013: Learn how to talk passionately and compassionately with clients about your products and services.
Stylists Yene Damtew and Jamal Edmonds launch Coil Event, a textured hair event for working stylists with hands-on education, live demonstrations, industry conversation, and networking.
The award recognizes the partnership between Sally Beauty and Manic Panic.
The easily wearable formula delivers XL volume, extreme length, and a weightless, lifted finish without the heaviness of traditional volumizing mascaras.
The International SPA Association recently announced that Jefferson Fisher, Jamie Kern Lima and Zack Kass are the keynote speakers for its 2027 Conference, scheduled for March 3-5 at Mandalay Bay in Las Vegas.
Life of Riley Salon Supply and Riley Salon Resources are back in the family, as Kelly Huether acquires the professional distributor he co-founded in 2013.
BaBylissPRO and IGK have partnered to launch the BaBylissPRO Studio Trunk, transforming the professional tool brand’s digital Style Studio into a physical experience for the first time in its sixty-year history.
KEVIN.MURPHY's Flawless combines hair repair and styling benefits using KM.Re.Bond technology.
K18 Biomimetic Hairscience has partnered with Beauty Changes Lives to launch the K18 Future of Hair Scholarship, aiming to support aspiring professional stylists by reducing financial barriers to cosmetology education.
Rosy Salon Software integrates with Mya, empowering salons, spas, and barbershops to transform their websites into powerful, automated lead-generation machines.
Known for his buttery blondes and a technique for highlighting hair with more precision that he called chunking, Brad Johns died on August 27. His friend and fellow colorist, David Stanko, shares thoughts on his talented colleague and close friend.
