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Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
Phorest earns its B Corp status for social and environmental performance, transparency, and accountability. In addition, it embeds stakeholder consideration into its legal governing documents, ensuring the company's commitments to its people, community and planet are protected even through future ownership changes.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Everything you need to know about client retention as a salon owner.
Through a series of educational sessions with special guests, Phorest encourages salons to finish the year strong.
