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Over decades, Salon Owner Shelly Malizola has perfected The Layback Foil Technique, and now she's teaching it to other salons to help them boost their efficiency and profitability while offering a unique client experience.
In a significant move that impacts many businesses, the IRS announced a temporary reopening of the Employee Retention Credit (ERC) Voluntary Disclosure Program (VPP), which will be available through November 22, 2024.
From operations to finances and growth strategies to culture, a comprehensive list of strategies to maximize your salon profitability.
While making new clients is always a growth strategy, keeping the ones you have is even more sustainable. Coach Dawna Jarvis shows you five ways to keep them coming back time and time again.
Hire for heart, train for the part. With a list of sample interview questions, Customer Experience Guru John DiJulius shows you how to hire customer experience rock stars.
After a year-long moratorium on claims filed since September 13, 2023, the IRS finally announced significant updates to its Employee Retention Credit processing and payment procedures, which has significant implications for salons businesses that have claimed or are considering claiming it.
For a salon, gaining new clients used to revolve around phone conversations, but now with Artificial Intelligence, a salon can capture new appointments via texting even when the front desk is too busy to answer a call or when the salon is closed. Two salons weigh in with their data, proving it's a revenue game-changer.
Nathalie De Gouveia has been appointed to lead Wella Company’s largest market.
A marketing expert launches a separate website to drive new clients to the salon's extension services and explains how SEO is growing this category for them.
While maintaining a fitness routine can be challenging anywhere, living in a city that supports an active lifestyle can make a significant difference. A new study names the best cities for an active lifestyle.
