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In The Know|News|Jul 10, 2011

The Power of Your Words

I'm furious with my mother-in-law's stylist, yet I've never even met her. Although it was unintentional, her careless compliment unraveled six months of pleading, cajoling and persuading on our family's behalf.

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Saying Thanks: The New Marketing Strategy of Gratitude

If you have an interest in marketing like I do, you’ll notice that the efforts of many companies have gotten far more creative with the economic crunch. Today, promotions are clever, humorous and inspire very specific actions. But lately, I’ve noticed a trend where many companies are humbling themselves and simply thanking loyal customers.

Good design influences psychology

When it comes to influencing your salon’s sales, your environment plays second fiddle only to your service providers’ retail skills. Eurisko’s Leon Alexander, Belvedere’s Leslie McGwire and Takara Belmont’s Jason DeSantis give us their perspectives on how good design influence consumer psychology and impact retail and service sales.

Eco-friendly lighting for salons

Shed some light on an artistic situation. Today, several lighting manufacturers are designing with the salon in mind, and their energy-efficient choices prove they’re also taking the environment into account.

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