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5 Tips for Handling Bad Salon Reviews

Criticism for any business can be difficult to navigate. Social media and review sites provide countless opportunities for customers to voice their frustrations. Missteps in how you handle these complaints can have a tremendous ripple ...

The Tech Forecast

In a constantly shifting technological landscape, these industry leaders are alert to new innovations in their market. We asked them: “What future technology do you have your eye on, and how will it shape the client experience?”