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Is Your Business a VHS or a Netflix?

Recently, I was watching a classic episode of Frasier, which first aired in 1995-1996, on Netflix. In it, Frasier was in a video store looking for a specific movie. Long story short, just as he was asking if the movie was in stock, a lady grabbed the movie. Yes, there was only one copy, of one movie, in one video store. It hit me. Wow, how far we have come. Or have we?

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2015 Software and Technology Guide

Technology in the salon is no longer only a tool for managing day-to-day activities more smoothly—it is essential to seeing your business succeed and grow. From marketing to inventory, client retention and employee satisfaction, technology ...

Second-Guessing

At some point in their career, everyone would love a do-over—a second chance to say what they meant or act with the wisdom they acquire later. In this mindset, we give three beauty professionals the chance to fess up, asking them, “If you had the opportunity to change a decision you’ve made in your professional career, what would you change and why?”

Design|Articles|Aug 19, 2014

Ahead of the Curve: Scottfree Salon Tour

If one salon can demonstrate that innovation breeds success, it is Scottfree Salon, a full-service boutique salon on chic Milwaukee Street in Downtown Milwaukee. From technological upgrades to new business models, an emphasis on education to products that promote comprehensive health, Scottfree Salon sees no limitations, only possibilities.

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Reviewing Retail

SALON TODAY’S Musts Column tends to take a spring cleaning theme each March, but this year, we thought we’d take a moment to review some key rules of retail, according to Peter Millard, author of Reinventing Space: The Clear Logic to Successful Salon Design and Retail Merchandising and the creator of Peter Millard Salon Lighting. In his book, he recommends the following:

2013 Software and Technology Guide

When it comes to managing your salon, technology is your most valuable business partner. This 2013 Technology Guide introduces you to software and tools, as well as a number of other companies that help you navigate today’s latest technologies to better your salon business.

Silver Linings Walkouts

WATCHING MILLIONS OF DOLLARS IN REVENUE WALK OUT THE SALON DOOR WHEN MULTIPLE STYLISTS RESIGN CAN BE THE FIRST STEP TOWARD A FAILED BUSINESS. BUT FOR THESE THREE OWNERS, IT WAS THE MOTIVATION TO STRENGTHEN THEIR LEADERSHIP, OPERATIONS, CULTURE AND TALENT DEVELOPMENT.

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