In a recent webinar, Dilan DeSilva, founder of Salon Clouds Plus, shared with us several strategies for using technology to increase retail sales. To simplify the strategies, he broke them down into four quadrants.
The usual talk among leaders is about needed conversations with employees regarding behavior and performance issues. And for those conversations that are guaranteed to raise your blood pressure, there are some fine books available, such as "Fierce Conversations" and "Crucial Conversations" to help you through. But what happens when employees need to tell you about issues with your behavior and performance as their leader?
Are we in a recession? Are we about to go into a recession? While economists disagree, one thing is for sure--now is a great time to make your salon operations more efficient. Boulevard's Jules Reese show you how to save money and boost efficiency, while keeping your client experience strong.
by Jules Reese, Enterprise Customer Success Manager, Boulevard
Krista Harvey, owner of Studio7 Salon and Spa in Ames, Iowa, describes how converting her salon to team-based pay helped her pull the business out of debt and build a strong and productive culture.
Strategies' Neil Ducoff releases a second edition of Fast Forward, a best-selling business management book for the professional salon and spa industry, for its fourth press run.
The most effective ways to retain your current clients and acquire new ones--during a crisis or otherwise--is to make them feel invested in your brand. Ray Clopton, CEO of Wilbur, shows you how.
What leads a salon owner to close their business, and how can it be prevented. Strategies' Neil Ducoff offers six disciplines to help you achieve success and to prevent your business from sucking the life out of you.
Bruce Tulgan is the author of Not Everyone Gets a Trophy: How to Manage Generation Y. He shares his top strategies for recruiting, managing, and motivating GenYers.