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Are You Oversharing?

When problems arise in the salon, your team’s first priority should always be to make things right. Customers don’t need to know the details.According to John DiJulius, owner of the John Robert’s Spa chain in Cleveland and the ...

The Language of Body

In business and in our personal life, it isn’t the brain people see, it’s our body language and it has either a positive or negative effect. How we stand or greet someone gives people an impression. We are fortunate in the beauty ...

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The Stylist's Champion: Harry D. Wood

After a successful 20-year styling career and several leadership roles at the Van Michael Salon in Atlanta, Georgia, Harry D. Wood felt that developing an educational program that helped stylists excel at their careers and enhance their income was his next entrepreneurial progression.