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One is implusive, experience-driven and FOMO-filled. The other discipined, calculated and security seeking. Kati Whitlege shows you how to tailor the experience, conversation and retail recommendations to both.
With help from Gila Rut Salons in San Diego, Mya's client recruitment marketing is now available in Spanish, helping salons reach new markets.
It's time to cheer on the 2025 SALON TODAY 200 honorees who design transparent career paths and build enriching benefit programs to retain their team, including J.Con Salon and Spa in St. Petersburg, Florida.
Salon owner Kati Whitledge puts on her historian hat and reflects on the past year and what it is teaching leaders as they prepare for the opportunities ahead.
In the fourth installment of Kati Whitledge's Leadership Series, she offers a variety of recommendations for salon owners to keep honing their leadership skills.
Be Inspired Salon's Kati Whitledge returns with a blog designed to help you help your stylists find their best niche.
A salon owner invents a matchmaking survey that helps prospective guests make a personal connection with the salon before they walk in the door.
The owners and executive leaders of multi-unit salon, barbershop and wellness businesses convene in Austin for the 2025 ISBN conference that addressed generational leadership, AI, best recruitment practices and updates on industry-impacting legislation.
Letting go of a team member is never easy, but sometimes it is necessary in order to maintain the culture and a positive environment in your salon. Here are some things to consider before you terminate an employee.
