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When the owners of a four-location salon company identify recruitment as their biggest challenge, they design a clever plan for getting to know the best students to come out of local schools.
He owns and manages two salons and four grooming establishments, designs his own furniture and lighting and is a dedicated husband and father--somehow Kelly Gorsuch manages to pack more than 24 hours in his day.
With a dynamic lineup of mainstage speakers and a compelling selection of breakout sessions, Serious Business 2018 helps nearly 1,900 salon owners, managers and stylist establish their center and make their next business move.
Every town has that one shop or salon that never has hiring challenges. This does not happen by accident.
A 30-year-old salon embraces social media with a dedicated strategy that boosts business in 2017.
Ron Love, founder of 18|8 Fine Men's Salons and more recently Griff's Shave Bars, shares how salon technology meets the needs of an evolving business.
Annastasia Salon in Portland, Oregon, designs new leadership roles for top-performing stylists, creating more hands-on, peer-to-peer coaching opportunities.
It seems many salon and spa owners were more than ready to kick 2017 to the curb. Some of our Salon Today 200 honorees talk about why 2017 was such a tough year, and how that makes capturing an honor in 2018 so very sweet.
Van Michael's Van Council and Susan Dykstra share 300,000 hours worth of salon management experience with a new kit designed to help salons grow.
Before digging into the details of each 2018 ST200 salon and spa, we take a close look at what the collective data tells us about the state of the beauty industry.
On the 11th Day of the Salon Today 200, we celebrate the first half of the 2018 honorees in Growth. These salons and spas have learned to master a number of best business practices to continually grow their service and retail dollars.
On the 10th day of the 12 Days of the Salon Today 200, we celebrate the salons and spas that know a new client is silver, while a retained one is gold. These salons diligently developed programs to drive prebooking rates, referrals and retention.
Meet the 2018 Salon Today 200 honorees who design rewarding compensation and benefits programs to attract and keep top talent.
On the 7th day of the 12 Days of the Salon Today 200, we celebrate the salons and spas who know inventory management is the supreme balancing act. Keep too much stock and their cash is tied up in the stockroom, keep too little and they miss valuable sales. Meet the 2018 honorees in Inventory Management.
Meet the 2018 Salon Today 200 honorees in Employee Education. These salons constantly develop systems to strengthen the skills and confidence of their new team members, while encouraging and supporting their seasoned staff to continually stretch creatively.
It's day 3 of the 12 Days of the Salon Today 200 and time to meet the superstars in customer service. These salons have mastered the art of elevating the salon and spa experience, which solidifies client loyalty and propels growth.
Meet the 2018 Salon Today 200 honorees in Salon Culture. From defining a salon mission to developing activities to enhance teamwork, these owners work on culture year round.
