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In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.
Burnout usually isn’t physical. It’s usually tied to emotional and mental exhaustion. And in our industry, people need us all day long. That’s why protecting your energy is part of great leadership.
When you build a meaningful community, your business wins. Kati Whitledge talks about the importance of building a salon community, then she shares six strategies for strengthening it.
Whether you're expanding now or preparing for future growth, you need a strategic plan for recruiting talent. Kati Whitledge offers a list of green lights that help you spot which candidates are right for your team.
Hiring promising new talent in today's competitive marketplace is one thing, keeping them is another. If you want a high-performing, loyal, future-proof team, you must design it, teach it, and measure it on purpose.
With limited time and resources, salon owners must identify red flags early in the recruitment process to avoid costly mistakes and protect their culture. As an owner, Kati Whitledge has made costly mistakes. And, she shares recruitment red flags so you don't repeat them.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
Rosy Salon Software integrates with Mya, empowering salons, spas, and barbershops to transform their websites into powerful, automated lead-generation machines.
Urban Betty's Chelle Neff reviews fellow salon owner Kati Whitledge's new book--From First Date to Forever: An Owner's Guide to Marketing like a Matchmaker.
On Day 9 of our 2026 SALON TODAY 200 reveals, a big 'Huzzah' to our first look at the salons, spas and barbershops that fueled their growth by mastering a number of best practices, including the fun team from Lavish Hair Lounge in Albuquerque, New Mexico. (P.S. The second half of Growth comes tomorrow.)
