Salon Today 200: ADVANCED EDUCATION
Learning never ends, and these ST200 honorees prove that advanced education fuels the creative and technical fires. They bring in high-profile educators, support their staff’s outside educational pursuits and encourage the sharing of new knowledge with both the team and the clients.
Salon Today 200: RECRUITMENT AND TRAINING
The future of every salon rests on its ability to recruit, and then train, top talent. Determined to grow their own staff, the following ST200 honorees developed ways to recruit from cosmetology schools, honed their exhaustive selection systems and implemented strategic training programs.
Salon Today 200: CUSTOMER SERVICE
A genuine smile, a light refreshment, an invigorating scalp massage--in the new economy, going above and beyond is the new customer-service, standard. These ST200 honorees...
Salon Today 200: RETENTION AND REWARD
“Guests become Premiere Club members by making a one-time payment of $25 and thereafter accrue two percent of the total they spend annually.
Salon Today 200: COMPENSATION & BENEFITS
What makes a salon a fabulous place to work?
Presenting your ST200 class of 2010...
The Valedictorian, Most Likely to Succeed, All-Star Athlete, Most Popular—every graduation class has their list of those who led the group in areas of excellence.
Drumroll, please...
We divided the 1,440 Best Practice entries among the editors of SALON TODAY and MODERN SALON (Alison Shipley, Laurel Nelson, Rosanne Ullman, Melissa Hill, Debbie Ogilvie, Jan Hillenmeyer and myself) and asked them to judge each application within its category and provide a ranking from the strongest salon on down.
by Stacey Soble