The One Minute Reprimand
Inspiring Champions' Lauren Gartland shows salon owners how to give employees a reprimand in less than a minute that delivers results.
by Stacey Soble
Stacey Soble
Director of Brand Content Strategy
Stacey Soble has been involved in the conversation of salon business for more than two decades—as a reporter, a consultant and as the editor in chief of SALON TODAY. She has been responsible for growing the brand's celebrated recognition programs, SALON TODAY 200 and SALONS OF THE YEAR, and has launched two new competitions in recent years--STAMP (SALON TODAY's Annual Marketing Program) and the SALON TODAY Total Makeover Competition. She is a frequent speaker on the topic of salon business at industry events.
What Your Color Team Can Learn at the Paint Store
When a salon owner embraces her new neighboring paint store, she discovers a unique educational opportunity for her staff.
by Stacey Soble
The Day of the Dogs
For 12 years, a Phoenix-based salon has opened their hearts and helps local pets find new homes.
by Stacey Soble
Neil Ducoff with Stacey Soble
After greeting salon owners with a Monday morning blog for three years, Strategies Founder Neil Ducoff talks about how he's going to be waking them up with words of wisdom in what promises to be another award-winning book.
by Stacey Soble
Wake Up!
A one on one interview with Neil Ducoff on his latest new book, Wake Up!, a collection of his blog posts full of use-em-now strategies for business success.
by Stacey Soble
The Profitability Project: Brand Vs. Individual
In this first installment of The Profitability Project, business leaders Scott Missad and Frank Gambuzza illustrate the importance of clearly establishing a brand and using it to manage your salon.
by Stacey Soble
Coffee Talk
With a stack of Starbucks gift cards, Blo's Bryan Nunes devised his 'Take Five' strategy for diffusing tension among staff members in the salon.
by Stacey Soble
Create a Code of Honor
Inspiring Champions' Lauren Gartland helps you minimize salon drama by developing a salon Code of Honor.
by Stacey Soble
Stacey Soble with Nick Arrojo
As color manufacturer Goldwell prepares to launch an innovative direct-to-consumer campaign about the benefits of an in-salon service over at-home box color, industry icon Nick Arrojo sits down with Stacey Soble to talk about the importance of the professional service.
by Stacey Soble
A Night 100 Years in the Making
The CC100 BeautyBASH creatively celebrates the 100th anniversary of Cosmetologists Chicago and the 50th anniversary of Pivot Point Anniversary.
by Stacey Soble
The Naysayer
Different from the Diva, the Naysayer is the staff member who quietly undermines the salon’s leadership through their words and actions and influences staff opinion.
by Stacey Soble
The Client You'll Never Please
The client is always right, yes? Well, actually, no. From time to time, your salon will encounter one of those clients who isn’t happy no matter which service provider she sees.
by Stacey Soble
The Staff Squabblers
Two or more of your staff have very different personalities and can’t see eye to eye on anything.
by Stacey Soble
The Salon Diva
Often, the salon Diva maintains a love/hate relationship with the salon owner and the rest of the staff. Over the years, he or she has developed a strong book and becomes financially beneficial to the salon.
by Stacey Soble
The Case for the Professional Color Service
As color manufacture Goldwell prepares to launch an innovative direct-to-consumer campaign designed to highlight the advantages of the in-salon color service over at-home box color, SALON TODAY sat down with industry icon Nick Arrojo to talk about the importance of the professional service.
by Stacey Soble
Stacey Soble with Peter Shankman
Peter Shankman is an author, entrepreneur and worldwide connector, as well as the keynote speaker at this year's ISBN conference.
by Stacey Soble
Keeping Chairside Conversations Professional
Inspiring Champions' Lauren Gartland offers some sage advice on building client loyalty through the art of conversation.
by Stacey Soble