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Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software
Whether a salon carries perfume in its retail or their clients are attracted to the scent of a haircare or skincare line, fragrance plays an important role in the both the client experience and retail sales. Here, a research study digs a little into the most popular scents.
As the 10 upscale Gene Juarez salon locations reopen after the salon shutdown, new technology is helping the team minimize human contact while continuing to elevate the experience.
