How to Get Off Manager’s Island
Shanalie Wijesinghe, director of education at Boulevard, outlines the critical steps leaders can take right now to create a better, more inclusive experience for themselves and their teams.
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SEARCHMENUSEARCHShanalie Wijesinghe, director of education at Boulevard, outlines the critical steps leaders can take right now to create a better, more inclusive experience for themselves and their teams.
In Nashville, salon owners gather at Data-Driven Salon Summit to study business metrics, while learning strategies to recruit and retain team members.
Just about every one of your guests has motivation to buy a gift this spring. When a guest is in a rush, or simply wants to give the gift of choice, gift cards offer an easy, flexible, ever-appreciated option.
Happy, motivated service professionals are the heart and soul of any salon or spa. As a salon owner, though, it's easy to focus on 5-Star Service instead of team happiness. After all, your guests bring in the money, but truly it's about being an extraordinary leader to the people who work for you so that you can keep your talent.
Membership and subscription-based business models are on the rise. In fact, The "subscription economy" is predicted to grow to $1.5 trillion by 2025.
A fun, quick-thinking quiz that tests your management decisions. There's no right or wrong answers, just a Would-You-Rather choice between two options.
A new study finds good leadership is the top factor when it comes to job satisfaction.
2021 was an unusual year for the beauty and wellness industry. Businesses were trying to get back to normality after a year of uncertainty and lockdowns, while society was gaining the confidence to venture outside and enjoy some well-earned freedom.
A Pennsylvania salon reaps many rewards from offering an EAP and bringing mental health out of the shadows.
As an owner or leader, do you feel like you're pushing against the tide? Burnout is common for the owners of salons, spas, barbershops and medspas, but Strategies' Neil Ducoff is here to give you 5 strategies to break free of burnout and prevent it from happening again.
Let’s get real - you didn’t open a salon because you love paperwork and payroll. After all, paying people should be simple, but with tax rules constantly changing, it can get complicated quickly.
After almost two years of living and doing business in the world of COVID-19, there’s no doubt that consumers have a newfound appreciation and respect for salons, spas and barbershops, as well as and their own personal beauty professionals.
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Beauty and wellness businesses today are faced with increasing competition, shortages of talented professionals, and other opportunities enticing team members elsewhere. Add to this the global “Great Resignation” which resulted from the COVID-19 pandemic mindset shift, which makes holding onto employees is a huge goal for businesses everywhere.
The holidays are the most joyous time of the year for so many of us. After last year’s season that saw travel restrictions, social distancing measures, and isolation as a result of COVID-19, people are craving connection more than ever. And not only with their friends and family — but with businesses, too.
Everything changed when Illinois salon owner Shelly Malizola established a way to evaluate team members in 12 behavior categories.
Meet some of the speakers who will grace the stage at Serious Business 2022, and learn how they will help you energize your teams and your business.
Salon owners share the stories of their most annoying, crazy and ridiculous clients, including what those experiences have taught their teams. (Client names have been changed to protect the guilty.)