
A Clever Tool for Driving New Prospects to Your Salon
A salon owner invents a matchmaking survey that helps prospective guests make a personal connection with the salon before they walk in the door.
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A salon owner invents a matchmaking survey that helps prospective guests make a personal connection with the salon before they walk in the door.









The owners and executive leaders of multi-unit salon, barbershop and wellness businesses convene in Austin for the 2025 ISBN conference that addressed generational leadership, AI, best recruitment practices and updates on industry-impacting legislation.
Letting go of a team member is never easy, but sometimes it is necessary in order to maintain the culture and a positive environment in your salon. Here are some things to consider before you terminate an employee.
In Kati Whitledge's third installment in her leadership series, she tackles the reasons being a leader is so challenging with some fresh ideas on overcoming these challenges.
Be Inspired Salon's Kati Whitledge is back with an introspective blog on what it takes to master success.
As the leader of your salon, what does it mean to serve? Salon Owner and SALON TODAY Blogger Kati Whitledge explores the different ways you can serve your team members, then gives you a pep talk stressing why it's important to keep it up.
Are your guests excited to spread the great news about your salon to everyone they know? When they do, are they being thanked? If your goal is to begin a program that is easy to manage, you’re in luck! In this article Salon Today Blogger Kati Whitledge shares how her staff at Be Inspired Salon captures guest referrals, how they thank them, and how they gift them for their advocacy.
Salon Owner Fallon Helm shares how she turns the task of writing essays for the SALON TODAY 200 into an engaging invitation to her leadership team, involving them in planning for the future while rewarding their efforts at the same time.
One of the best ways to grow your own team is to hire them right out of school and train them in your systems, but how do you get your salon in front of graduating students? Be Inspired's Kati Whitledge offers some key tips for networking with your local cosmetology schools.
Be Inspired's Kati Whitledge talks about the importance of showing the salon team respect, nurturing a culture of respect and teaching the team to respect one another.