How to "Serve" as a Leader

As the leader of your salon, what does it mean to serve? Salon Owner and SALON TODAY Blogger Kati Whitledge explores the different ways you can serve your team members, then gives you a pep talk stressing why it's important to keep it up.

9 Reasons Top Colorists Are Over The Moon For INOA Ammonia-Free Color

Here are nine reasons why the world’s most discerning color pros have embraced INOA for their businesses and for their clients.

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Why Charging Your No-Shows Makes Good Business Sense

There are those clients who only miss appointments in a true emergency, and those who are habitual offenders. Phorest's Shauna O'Halloran proves that charging a no-show fee actually boosts client retention, while protecting your business from this bad habit.

The 2019 Technology Guide

Technology plays a strong hand in how successful owners lead their salons, and now the options go far beyong appointment scheduling. This helpful guide introduce you to a number of digital tools to add to your managment toolbox.

Whip Salon Opens its First Franchise Location

With three locations now in Connecticut this hip, upscale salon offers an excellent opportunity to career-minded stylists interested in making the move to ownership.

5 Salon Trends And Best Practices

Millennium Systems International’s John Harms is an experienced leader—for 33 years he has pioneered salon management software. Harms understands how important it is to keep innovating and adapting in order to be successful in any business, and here he reflects on his own leadership strategies and company innovations that help salons grow.

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National Survey of Small Businesses Reveals Growing Technology Adoption

A survey conducted by DaySmart Software and Reserachscape International concludes that small business owners prefer cloud-based software over on-premise software to run their businesses. Findings also indicate that business owners who grew up in the digital age are more likely to use business management software.

The 3 Must-Have Weekly Salon Reports You Should Be Reading

In his first SALON TODAY blog, Phorest's Chris Brennan shares the three critical reports salon owners should study each week to keep their businesses on track and growing.

Reinventing the Beauty Industry's Tipping Model

When salon owner Mitchell Eubanks brings in the tipping platform Tippy, he realizes multiple benefits--he stops playing banker and saves on credit card processing fees; his stylists get their tips deposited into their bank accounts more quickly; and his clients have a convenient mechanism for tipping on their credit cards.