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As 'quiet-quitting' continues to trend, bosses and managers need to evolve their leadership skills--becoming more compassionate, engaging with staff, developing their empathetic skills and celebrating both individual and group success.
Building a strong team and enforcing it by constantly cultivating your team culture is one of your most important roles as the salon's owner. But it isn't easy. Vish's Tim Howard offers up 8 great solid steps to get you started.
A newly hired transgender stylist helps the Milwaukee salon to develop a Trans Experience Menu to make all guests feel safe in the space.
Deep “roots” of the Rootz staff reveal some surprises during a salon celebration.
Hospitality Hub in Memphis will have a two-chair salon at its women’s shelter thanks to the kindness of Pavo’s salon pros.
The salon works with the Miss Utah competition but also has launched The Fearless Project to help women regain their self-worth, an initiative inspired by pre-pandemic work with an organization that helps young women build their self-esteem through pageant participation.
A series of small changes during the pandemic added up to deliver March 2022 as the California salon’s best month ever.
Many salons relaxed their dress codes and their customer service perks as they scrambled to keep up with Covid-19 policies. But now is time to elevate your standards again, says Minerva Beauty's Jeff Grissler and he explains why.
Twylla Jane, a Sam Villa Ambassador and the owner of Lumos Nox Salon in Naperville, talks about how the Harry Potter series helped her with her salon name, branding and culture.
There's a shortage of willing workers. Work ethic isn't what it used to be. In a provocative, thought-leader piece, Boulevard's Shanalie Wijesinghe addresses some common misconceptions about your ability to recruit and retain your team members.
