
Zenoti
AI-Powered Salon Software
AI Website Assistant

ChatMx is an AI-powered website search, customer engagement, and conversion platform with an Interactive Link Hub. It answers questions using website pages, files, and custom knowledge, guides visitors to relevant pages or sections, and routes them to forms, calls, bookings, products, or other actions.
ChatMx supports multilingual conversations, brand-controlled prompts, light and dark modes, lead capture, live chat, human handoff, emotion and frustration detection, email and text alerts, conversion tracking, searchable conversations, web analytics, knowledge-gap reports, and centralized administration. It also supports multi-location deployments, individual location dashboards, location-specific knowledge and routing, and agency white labeling. The Link Hub combines unlimited links, social profiles, bookings, menus, reviews, contact details, and an AI assistant on a branded mobile page. It includes customizable layouts, branded QR codes, digital business cards, click-and-scan tracking, real-time updates, and team-wide analytics.
Feature Spotlight: ChatMx combines a search-first AI website assistant with an Interactive Link Hub and branded QR experience. Visitors ask questions, receive answers from verified business content, and move directly to the right page, section, form, phone number, booking link, or product. The system detects frustration, alerts staff and enables human takeover without losing context. Link Hub brings links, socials, menus, reviews, contact details, bookings, a digital business card, and an AI assistant into one customizable mobile page. Businesses can update content without changing the QR code while tracking conversations, leads, conversions, clicks, scans, content gaps, and visitor journeys.
Data Callout: Studies show 34% of salon appointment requests happen after business hours, and across industries, 42% of customer conversations occur when staff isn't available. A 24/7 AI assistant ensures every question gets answered and every opportunity gets captured. AI can answer 84% of all questions, and ChatMx lets you jump in live at any time.
“Within just three months of deploying the ChatMX AI Chatbot, our GS Beauty franchise website welcomed 21,000 visitors and ChatMX redirected 2,800 new customers to the TradeSecrets.ca online store, generating an additional $29,000 in online sales.”
“The results speak for themselves. We are now expanding ChatMX across all franchise location pages, Instagram accounts, and even our hairstylists' personal social profiles. This is an exciting initiative that ensures every customer is heard, guided, and connected.”
Integrations: WordPress, Shopify, Wix, Squarespace, Webflow, Framer, and custom-built websites through an embed code. ChatMx can also connect visitors with existing booking platforms, contact forms, phone numbers, product pages, social media profiles, review pages, menus, portfolios, and location pages. Interactive Link Hub brings these connections together through a customizable URL and branded QR code.

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