The 2017 Software and Technology Guide
Today's salon-focused technology can fulfill your most pressing management issues, including booking and managing appointments, tracking goals and motivating the team, marketing your services and products and engaging clients. To help owners and managers shop for the latest in technology, SALON TODAY offers this comparison guide of products.
BEAUTY MEDIA TV
Newest Product/Features: Beauty Media TV now has iBeacon technology that pairs with the digital signage in your salon and sends customers personalized messaging to their mobile device when they’re in your salon in the ‘Beacon Zone.’
Key Features: Display any graphics or video content on the TV display in your salon; manage the screen from anywhere with smart content scheduling; monitor your display to make sure it’s running; built-in analytics provide key metrics on social media interactions and connect with influencers; security; control on the go with your mobile device.
BIZLINK SALON SOFTWARE
Newest Product Features: Integration with unbookedappointments.com
Key Features: Automated pricing tool; prepaid online booking; webstore for booking appointments; posting pictures and customer reviews; full point-of-sale system; 30+ reports.
Newest Product/Features: Booker continues to innovate so users can easily run and grow their businesses. Front desk staff can now check out customers without leaving the calendar.
Key Features: Full management solution to run and grow salons and spas. Include: online booking and booking directly in Yelp, Facebook, and Google results; employee scheduling and schedule management; integrated payment processing; financial reporting; customer records/CRM; email marketing; memberships and online gift cards; and retail inventory management.
Newest Product/Features: Processing time during or after services is open for other clients to book, the same time can be reserved for multiple clients, back-to-back services can be planned for one client with one or more staff members, cancellation policy options, reporting tools.
Key Features: Dual app scheduling system for clients and merchants; calendar management for easy booking; customer app for clients to book their visits; client management feature with client profiles and booking history; point-of-sale system with option for easy online payments; finances monitoring that includes options for tip rates and tax settings.
Newest Product/Features: Automatic appointment dispatch, online payment, group/event reservations
Key Features: Appointment scheduling made for stylists; Facebook/mobile/web online booking; text/email confirmations and reminders; CRM; point-of-sale and inventory management; convenient user interface; automated website or plugin for salon’s own website.
CLIENTRAK! SALON & SPA SOFTWARE
Newest Product/Features: Mobile web app
Key Features: Complete salon management software with appointment scheduling, point-of-sale; inventory tracking; marketing; payroll; gift cards; credit card processing; marketing and appointment reminders.
Newest Product/Features: Two-way text with clients, improved CMS integration and online reputation management.
Key Features: Two-way text with clients to confirm more appointments and keep your schedule full. Leverage client data to improve sales with our improved sync and ready-made integration with your CMS. Automatically collect and post online reviews from clients to boost your star rating and review count online.
ENVISION SALON & SPA SOFTWARE
Newest Product/Features: Envision Cloud’s native mobile app makes it easier for users to view and edit their schedule on-the-go. Clients can book appointments right from their Google Search and Google Maps, bringing in new customers to the business.
Key Features: Cloud-based software with schedule and point-of-sale; inventory and client management; extensive business reports; goal tracking; integrated marketing; online booking for staff and clients; and mobile solutions. Desktop installed software is also available.
Newest Product/Features: Frederick now includes the ability to create custom email campaigns to send newsletters and announcements to customers at no extra charge.
Key Features: Frederick is marketing automation software that emails or texts customers with the right message, at the right time. Frederick analyzes customer data to identify the best opportunities to fill appointments and grow business. Fully automated campaigns are easy to set up and include email and text options to: fill last-minute openings and slow days; remind customers to book an appointment; rescue lost customers by sending them a customer offer; promote specials and personalized offers; encourage business reviews and referrals; send email newsletters and announcements.
INSIGHT SALON & SPA SOFTWARE
Newest Product/Features: Upgraded Loyalty Points feature provides full control over a salon’s rewards program, including customizing the ways that clients earn points and creating loyalty levels to encourage greater spending. Insight’s Online Scheduling module is now fully mobile-responsive so clients can book appointments, check gift card balances, edit contact details, and more from any device and at any time.
Key Features: Appointment booking and reminders; online scheduling; client management; employee management and payroll; automated email and SMS marketing; inventory and services management; point-of-sale; and business reporting.
Newest Product/Features: New release of the Korvue HR mobile app for managers, employees and service providers. Korvue BI mobile app for managers and executives to monitor performance and metrics from their phone. Advanced payroll integrations with ADP. Custom Korvue Concierge apps for Apple, Android and Windows tablets.
Key Features: Virtually limitless feature-set, fully customizable systems including custom screens and workflows, extremely powerful and feature-rich online systems and mobile apps for your clients and staff.
MIA BY SURETINT TECHNOLOGIES
Newest Product/Features: Mia is available as a salon system and as free downloadable app for independent colorists and works on any smart phone, tablet or mobile device.
Key Features: Captures and stores every client’s hair profiles and formulas; computes the “math” automatically for perfect formulations; sizes the exact amount of hair color, developer or other chemical needed for a service; recommends the amount of product needed for every chemical service based on hair type and technique; correct amount of color means less waste, more profits and greener environment; captures and shares client before-and-after pics and stores for future reference; provides on-demand reports on usage, inventory and more.
Newest Product/Features: Mikal Seven all new JAVA based version
Key Features: Cloud or local based; rent or purchase; full salon and spa marketing and management; JITA: Just In Time Appointment marketing; EMA: Employee Mobile App; AutoPilot automatic text and email marketing; OLB On-line Booking; appointment book with upsell offers; easy group bookings; smart book searches; employee tracking with full retention; payroll; goal setting; and marketing; inventory control with purchase orders; auto min/max calculator; barcode and label printing; client personal info with nine user defined tech cards; full membership tracking; gift card management; customer specific marketing; interface to WAC, DemandForce, Quickbooks and more.
800-008-7498, Ext. 2700
Newest Product/Features: Our online course offerings for licensed professionals continue to grow, with the majority of them approved in various states for CEU-based licensure renewal. We’ve also made the innovative Online Haircutting Simulation available for existing students, or recent graduates who want to practice certain aspects of cutting techniques in a safe, web-based environment that they can eventually apply to when they’re behind the chair.
Key Features: Diverse representation of blog contributors who tell it like it is and offer their take on the day-to-day insights that many face in today’s salon environment. A variety of education topics to choose from with multiple pricing options that serve all levels of stylists and owners. Some of the highest-quality, web-based training videos, partnering with top talent—such as Nick Arrojo, Charlie Price and John Simpson to name a few—in order to offer a well-respected, yet affordable educational option.
MILLENNIUM SALON AND SPA SOFTWARE
Newest Product/Features: A consumer app that automatically checks clients in once they come into your salon. The app also presents specials, appointments, scratch off and win opportunities for your clients, and allows for rating of your stylists.
Key Features: Online booking; navigation center; monitoring station; appointment book as a profit center; key reports; revenue forecasting; consultative education; customized security and inventory wizards.
Newest Product/Features: With the free Mindbody mobile app, new and existing clients can easily find, book and pay for available appointments anytime, from wherever they are.
Key Features: Client scheduling and online booking; client relationship management; integrated payments processing; retail point-of-sale and inventory management; analytics and reporting; automated marketing tools; mobile apps for management and marketing; and the Mindbody consumer app.
Newest Product/Feature: MyAppointments online booking platform
Key Features: Online salon management system, featuring appointment scheduling from any device, text reminders and automatic confirmations, and full client management.
Newest Product/Features: MyTime now enables online appointment bookings through Instagram photos that are shared by your business or influencers. It also recently integrated listing and reputation management features to build the salon’s online presence and reviews.
Key Features: Full Point of Sale with inventory management and credit card processing; cloud-based appointment scheduling; online booking through Google, Facebook, Instagram and salon website; 2-way messaging via SMS; automated email and SMS marketing; email campaigns, reports and analytics, staff management and compensation, listing and reputation management.
PHOREST SALON SOFTWARE
Newest Product/Features: Phorest helps salon grow their businesses and attract, retain and wow amazing clients by proving them with the best retention marketing tools in the industry.
Key Features: As well as providing salons with a world-class marketing suite and customized app, Phorest Salon Software also manages all other aspects of their businesses from online bookings and reporting to stock management and integrated point of sale, PhorestPay. Phorest is a cloud-based system which you can access from your laptop, desktop, mobile or tablet.
Key Features: Salons become instantly available for text messages over their landline number or on a new dedicated texting number. Customers can ask questions about services, pricing, location, parking, open hours and more and Presence AI answers automatically. Customers can book over text message and Prescence AI takes care of the conversation and only involves the front desk if needed. Customers can confirm appointment and can also reschedule over messaging if they can’t make it and Presence AI takes care of the conversation saving time for the front desk. The front desk can ask Presence AI to follow-up with a customer to have them pre-book or remind them to book follow-up appointments.
ROSY SALON SOFTWARE
Newest Product/Features: Rental salon management allows owners to easily manage any or all of their stations as rentals. It provides front desk support without compromising the renter’s private information. Clients can book services at the front desk and purchase products from the salon’s inventory. Renters can disconnect from the salon at any point and operate independently or plug into another salon account.
Key Features: 100% cloud-based software; online client scheduling; appointment management; mobile access; inventory management; mobile web app; Facebook integration; text and email confirmations; reporting engine; credit card processing; point-of-sale; product reservations; suggestive selling; and client connect premium package.
Newest Product/Features: The SalonBiz App for iPad includes customizable electronic consultation forms, the ability to message clients directly from the app, full ticket checkout, barcode scanning for products and gift cards, client notes and opt-in settings.
Key Features: Real-time online booking; optional pre-payments; mobile stylist app that monitors stats and goals from smartphone; integrated online gift card sales mobile front desk iPad app that provides user-friendly and portable point-of-sale; simplified marketing communications and accurate reporting with single client database for multi-locations; automated text reminders and confirmations; seamless communication to stylists via push notifications on the stylist app; on-demand marketing campaigns.
SALON CLOUDS PLUS
(888) 909 -1051
Newest Product/Features: The new Salon Clouds Plus app connects salon and spa software, clients and service providers together by creating a digital profile of the client and using the data to increase retail sales, referral and customer retention.
Key Features: Salon Clouds Plus develops branded mobile apps and intake forms for the salon and spa that are ultimately downloaded by their customers and employees from Apple Store, Google Play and Amazon. The apps are integrated with many of the high-end salon software companies. The app has a sleek and responsive client-friendly format that provides dynamic changes aimed at simplicity, yet geared toward boosting the revenue base of salons and spas. Key features include reminders, confirmations, reviews, appointment booking, staff reports, push notifications, customer loyalty, referrals and gift cards to name a few.
Newest Product/Features: Cloud and desktop versions now have more automated notifications, text confirmations, and dashboards for salon performance and day-to-day workflow management. The latest versions include faster mobile performance, extended email marketing, customizable gift card productions, and CardConnect credit card payment processing integration.
Key Features: Powerful mobile apps; online booking; automated text and email reminders and notifications; two-way text confirmations; Facebook appointment booking; client loyalty system; inventory management with barcode support; employee payroll; automated email marketing; integrated credit card processing; extensive reporting; custom integrated gift card sales; point-of-sale system and full QuickBooks Connect integration.
Newest Product/Feature: Self check-In and self check-out Kiosk; wallboard displaying check-in appointments and wait time for walk-in clients, first-available booking and pricing
Key Features: Full enterprise software solution, scalable to fit one to thousands of locations; web and locally installed platform ensures 99.99% uptime; mobile and online booking; appointment confirmation/reminders; and marketing tools.
New Product/Features: Online reviews accelerator, first-time client magnetizer, client referral ignitor, lost client resurrection, online booking credit card pre-authorization, appointment text confirmations, automated calls & color mixology vault for hair salons, SalonTarget App.
Key Features: cloud-based software, point-of-sale system (POS), automated email marketing campaigns, surveys and appointment notifications, automatic inventory payroll & commissions manager, history recall, insightful performance reports, reloadable gift cards, password protection, 5-star account security. Coming soon: online gift card reordering.
Newest Product/Features: The mySALONapp puts your salon in the palm of your clients’ hands. Designed to suit your business, it’s the perfect way to stay in touch and provide instant access to your news, styling tips, specials and more. This is the perfect way to let your salon clients book whenever it suits them, synchronizing instantly with your Shortcuts appointment book.
Key Features: Appointment book; point of sale; online booking; automated marketing; business performance calculator; integrated text messaging; reports and security; client feedback management.
SMARTER LIFESTYLE NETWORK
Newest Product/Features: Clients will enjoy the latest in beauty, fashion and lifestyle programming synced between interactive tablets and TVs. Quality programming is updated bi-monthly to entertain engage and educate clients.
Key Features: Engage clients as they watch the latest wellness, fashion and lifestyle programming. Encourage clients to click through your Stylebook to check out the best cuts and colors from your salon. Relieve pressure for stylists who aren’t comfortable retailing. Give back to your community by polling your clients through the client survey about their favorite non-profit. Polish your profits with an advertising revenue share that adds to your bottom line.
Newest Product/Features: From a mobile device, clients can follow a link on their salon’s website to share pictures of their current look and inspiration, plus a description of their desired result. This allows clients to be matched with the best stylist for their needs, and the salon can offer accurate pricing and book the proper amount of time.
Key Features: Created by a hair stylist, SnapSnip connects clients directly to hairdressers who can then make specific booking recommendations for receptionists, eliminating unintentional booking errors. The app improves retention, employee morale, team communication, saves time and money, increases client spending and more.
Newest Product/Features: Performance tracking allows stylists to quickly see how well their business is doing, while comparing them to where they were last year, last month or even the previous day. Salons can also run promotions and send email marketing campaigns via desktop, mobile or app.
Key Features: Online booking, schedule management; appointment reminders; client management; email marketing, payments; no-show/late cancellation policy.
Newest Product/Features: Stylie One Application recently announced our integration with Square credit card processing to make the checkout process even more simple. Also, we released recurring appointments and other appointment book features to allow independents to book more efficiently.
Key Features: Point of sale; appointment book; online booking; automated marketing; inventory management; client management; website creation for the independent beauty pro.
Newest Product/Features: STX Beacon, a full cloud salon and spa management system with integrated marketing, online booking, etc.
Key Features: Appointment book; client records/history; refer-a-friend business builder; inventory management; branded email marketing; email/text appointment confirmation and reminders; point-of-sale payment acceptance; and cloud-based complete mobility.
Newest Product/Features: Textel text enables existing business landline phone numbers so customers can text the business using the same number they are used to dialing in on. The business receives the text message on their PC and can reply right from the PC in real time. Textel is POS agnostic and runs side by side with all POS systems.
Key Features: Two-way real time texting using a business landline phone number; mobile to PC texting and PC to mobile texting; custom open closed auto reply messages; custom keyword auto replies for contest gift with purchase, text to win; survey links and information delivery; instant text notification bubble that overlays all applications on the PC or Mac; Omni channel experience; group texting; scheduled texting.
Newest Product/Feature: We understand that keeping your till balanced is important, so we’re taking away the hard stuff and making it easy to keep tabs on your cash flow. Our brand new, end-of-the-day Cash Up feature makes having full visibility of your in-store incomings and outgoings a breeze.
Key Features: Timely is a cloud-based scheduling and business management system for salons, spas, wellness clinics and any business operator that runs on appointments. Designed with the user experience top of mind, Timely was built to take advantage of the latest technology and is easy to use on desktops, tablets and smartphones. Timely includes online booking; appointment calendar that supports multiple locations, staff, products/services; automated SMS messaging and email marketing; in-depth reporting on customer behavior and sales trends; seamless integration with Xero, Quickbooks, Mailchimp, Google Calendar and more; point of sale; and free mobile app.
Newest Product/Features: QuickBooks Online and Xero integration; complete email marketing using Vagaro Pro Apps, which do everything from creating emails to sending to reporting.
Key Features: Automatic email marketing (Thank you emails, birthday emails, etc.) from the web and apps; service bundling; inventory management on-the-go; calendar syncing (with iCal, Google, Outlook); 24/7 online booking; email and text reminders for stylists and customers; credit card processing; reports and payroll; customer tracking; inventory management; website; social marketing and email marketing; QuickBooks Online and Xero integration; point-of-sale and merchant services.
Newest Product/Features: New point-of-sale software integrations enable many more spas and salons to fill their last-minute appointments through WebOpenings.
Key Features: Last-minute bookings; yield management; new customer acquisition; and automated Facebook marketing.
Newest Product/Features: ZeeZor is a business management platform with a focus on employee engagement. By using ZeeZor, salon owners and managers can have a completely engaged organization, an ability to communicate with their team members, as well as track real-time progress of all of their relevant metrics.
Key Features: Real time data for all locations and employees, on a mobile device (updates every three minutes); employee engagement/texting functionality directly from the application; educational content delivered to employees to help instill best practices and relevant information.
Newest Product/Feature: Zenoti Analytics is a powerful, built-in business intelligence tool. Dashboards provide data in real-time; use our pre-built dashboards or create your own custom views into your business.
Key Features: Cloud based scheduling and point-of-sale system; built-in email and text messaging communications; online booking and online sales of gift cards and retail; inventory management via one centralized database; rich reporting and analytics; scalable architecture for multi-location chains; mobile apps for customers, front desk and staff; data migration services including guest data and treatment notes; reliable cloud software with 99.9% uptime since the first customer went live.
Originally posted on Salon Today.