The 2018 Software and Technology Guide
Technology plays a strong hand in the way successful owners lead their salons, and now the options go far beyond appointment scheduling. This software guide by SALON TODAY introduces you to a variety of digital products to add to your management toolbox.
To add your software to this technology guide contact Lauren Salapatek at [email protected].
BIZLINK SALON SOFTWARE
Newest Product/Features: Client Alert—Pop up information on client prior to booking appointment.
Key Features: Client alert; online booking—prepay option with online booking; full POS system for tracking all numbers; easy-to-read reports.
Newest Product/Features: Book directly from social media profiles—Instagram, Facebook, Yelp and Google—where one click takes customers directly to your appointment calendar. Accept deposit payments during booking and split payments across multiple options including Square.
Key Features: Easy-to-use business and client apps available on App Store or Google Play; custom-branded link and social media integrations give customers flexible ways to book; customer profiles and booking history; POS system for online payments; and sales tools for tips and taxes; marketing templates for text or email; management reports; flexible scheduling features include processing time, multiple client bookings and back-to-back services with one or more staff members.
Newest Product/Features: Automatic appointment dispatch; add customized questions to the booking; automated next appointment recall messages.
Key Features: Appointment scheduling made for stylist; facebook/mobile/online booking; text/email confirmations and reminders; CRM; POS and inventory management; state-of-the-art user interface; automated website or plugin for your website; group/event reservations.
ENVISION SALON & SPA SOFTWARE
Newest Product/Features: Envision users can have a branded app. Clients can use the salon’s app to book appointments, get special offers, earn loyalty points, refer friends and check-in for appointments.
Key Features: Cloud-based software with schedule and POS; mobile apps for clients and staff; staff task system; goal tracking; marketing and loyalty programs; online booking for staff and clients; automated appointment confirmations, membership billing and extensive business reports.
Newest Product/Features: Frederick now includes custom email campaigns to send newsletters and announcements to customers at no extra charge.
Key Features: Marketing automation software that emails or texts customers; analyzes customer data to identify the best opportunities to fill appointments and grow business; email and text options to fill last-minute openings, send rebook reminders or lost customer offers, share promotions, business reviews and referrals, and email newsletters.
INSIGHT SALON SOFTWARE
Newest Product/Features: Client Intake Forms are now available with the Insight Tablet App. Insight has made it easier than ever to capture client information and protect your business with the necessary waivers and consent forms.
Key Features: Appointment management; online client scheduling; mobile apps; and text and email marketing.
Newest Product/Features: New release of the Korvue HR mobile app for managers, employees and service providers. Korvue BI mobile app for managers and executives to monitor performance and metrics from their phone. Advanced payroll integrations with ADP. Custom Korvue Concierge apps.
Key Features: Virtually limitless feature-set, fully customizable systems including custom screens and workflows, powerful and feature-rich online systems and mobile apps for clients and staff.
MEET YOUR STYLIST
Newest Product/Features: Internal marketing video tutorials and a custom conversion-tracking template.
Key Features: Lead generation; client conversion; new client retention; tool matches guests with stylists based on who they are—not just on what services they provide; lives on the salon owner’s website; captures visitors for lead generation.
Newest Product/Features: Meevo 2
Key Features: Built for salons and spas; designed for every device including PC, Mac, Apple and Android devices; customizable Smart Center with KPIs; Convobar; mobile-minded register and inventory management tools; multitasking capabilities; simple to setup, navigate and train; online learning platform to maximize use; online booking; and marketing.
MIKAL SALON AND SPA SOFTWARE
Newest Product/Features: Mikal Seven Java-based GUI version
Key Features: JAVA-based SEVEN is cloud or local based; rent or purchase; full salon and spa marketing and management; Just In Time Appointment marketing; employee mobile app; autopilot automatic text and email marketing; online booking; appointment book with upsell offers; easy group bookings; smart book searches; employee tracking with full retention; payroll; goal setting; marketing; inventory control with purchase orders; automatic reorder adjustments; barcode and label printing; client personal info with nine user-defined tech cards; full membership tracking; gift-card management; customer pictures; interface to WAC, ZeeZor, DemandForce, Quickbooks.
Newest Product/Features: MiladyPro’s newest online classes cover eight soft/business skills that lead to success in the salon and spa environment. From active listening to goal setting and persuasive speech, these classes ensure professionals practice all aspects of the craft—not just the technical skills.
Key Features: Learnings are easy to implement; each class includes videos and quizzes; 2-hour duration.
Newest Product/Features: Create your own branded mobile app. With a personalized app, you can increase brand exposure, stay connected with your customers and give them more access.
Key Features: Client scheduling and online booking; client relationship management; integrated payments processing; retail POS and inventory management; analytics and reporting; automated marketing tools; mobile apps for management and marketing; and a consumer app.
Newest Product/Features: MyTime now enables online appointment bookings through Instagram photos that are shared by your business or influencers. MyTime also integrates listing and reputation management features to build the salon’s online presence and reviews.
Key Features: Full POS with inventory management and integrated credit-card processing; cloud-based appointment scheduling; online booking through Google, Facebook, Instagram and salon’s own website/app; 2-way messaging; automated email and SMS marketing; email campaigns; reports and analytics; staff management and compensation; listing and reputation management.
PHOREST SALON SOFTWARE
New Product/Features: Phorest Online Reputation Manager allows you to control how people react and rate your business online. Monitors and controls what’s being said about your business on Google, Facebook and Yelp; allows you to respond to comments from one dashboard; increases your number of 5-Star reviews through automated settings; helps your salon stand out from your competition online; and improves your salon’s website ranking on Google (SEO).
Key Features: Appointment management; online bookings; a salon-branded mobile app; SMS and email marketing; full marketing suite; TreatCard Loyalty Program; Client Reconnect; online reputation manager; reporting; inventory management; staff rostering, payroll, commissions and management; PhorestPay.
Key Features: Salons become instantly available for text messages over their landline number or on a dedicated texting number. Customers can ask about services, pricing, location, parking, open hours and more, and Presence AI answers automatically. Customers can book over text message, confirm appointments or reschedule and Presence AI manages it, only involving the front desk if needed, The front-desk staff can ask Presence AI to follow-up with a customer to have them re-book.
ROSY SALON SOFTWARE
Newest Product/Features: SalonInteractive eCommerce allows salons to deliver the brands their clients love and want with their own online store. Without carrying inventory, salons can take orders from their website or scheduler, and have products delivered to the client’s home. SI eCommerce will instill customer confidence while competing with online retailers by offering a variety of products, setting the permissions.
Key Features: Cloud-based software; online client scheduling; appointment management; mobile access; inventory management; mobile web app; Facebook integration; text and email confirmations; reporting engine; credit-card processing; POS; product reservations; suggestive selling; eCommerce; email marketing; and client connect premium package.
SALON CLOUDS PLUS
Newest Product/Features: Salon Clouds Plus takes a paper intake form and codes it for digital use so it can be used on a touchscreen tablet, allowing your salon to go entirely paperless.
Key Features: Client app provides clients with: online booking; stylist biographies; a customer loyalty program; product information; and more; the team app helps you manage your team; monitor sales; and track appointments. Apps integrate with software, such as Millennium, STX Software, Rosy, Salon Iris and more. Salon Clouds Plus offers confirmations and reminders, digital marketing, email and text marketing, beacon technology and intake forms.
Newest Product/Features: The Salon Iris platform has expanded the number of cloud offerings and added the ability to sell advanced memberships, and flexible packages.
Key Features: Powerful mobile apps; online booking; automated text and email reminders and notifications; two-way text confirmations; Facebook appointment booking; client loyalty system; inventory management; employee payroll; automated email marketing; integrated credit-card processing; extensive reporting; custom integrated gift-card sales; POS; and full QuickBooks Connect integration.
Newest Product/Features: Self check-in and check-out kiosk; wallboard displaying check-in for appointments and wait times for walk-in clients; first available booking and pricing; omni-channel ecommerce solution.
Key Features: Full enterprise software solution; scalable to fi tone to a thousand locations; mobile and online booking; appointment confirmations and reminders; integrated marketing, loyalty and referral solutions.
Newest Product/Features: Pocket Salon is a free app that allows clients to book appointments, check-in, send direct messages to their service provider, view product recommendations, skip check-out, tip from the chair and buy products from their phone.
Key Features: Fully-integrated suite of mobile applications; consumer app, connecting clients with the salon and spa; real-time online booking (mobile ready, optional pre-payments, no calling to finalize bookings); mobile stylist app, allowing staff to book and monitor stats and goals from their smartphone; integrated online gift-card sales; mobile front-desk iPad app delivers a user-friendly and portable POS; single client database for multi-locations, simplifying marketing communications and accurate reporting; automated two-way text and email appointment reminders and confirmations; seamless communication with stylists; customizable electronic consultation forms; compatible with Apple Watch.
New Product/Features: Online reviews accelerator; online directory business listing exposure add-on; online booking with credit card pre-authorization; customizable eGift cards; done-for-you illustrated email marketing campaigns; first-time client magnetizer; client referral ignitor; lost client resurrection; automated voice and text appointment confirmations and reminders; EZ inventory tracker; color mixology vault for hair salons; performance reports; end-of-day multi-drawer balancer.
Key Features: Online reviews accelerator; online directory business listing exposure; cloud-based software; POS system; automated email marketing campaigns; surveys and appointment notifications; automatic inventory payroll and commissions manager; history recall; insightful performance reports; reloadable gift cards; password protection; 5-star account security; SalonTarget app; 24/7 tech support
Newest Product/Features: Fresha.com online booking system for customers to easily book and manage appointments with mobile apps and real-time integration to Instagram, Facebook and Google. Fresha.com also has integrated card-payment processing to protect against no-shows.
Key Features: Appointments calendar tailored specifically to salons; POS solution to manage daily retail; real-time online booking with customer ability to reschedule, rebook or cancel; integrated payment processing with customers securely saving their cards; online booking integrations with Instagram, Facebook, Google, own website, as well as iPhone and Android mobile apps; product inventory management with supplier ordering and consumption; extensive financial reporting and business performance analysis; and complete customer management with integrated text message and email.
Newest Product/Features: Cloud appointment book, upfront payments and managed marketing.
Key Features: Cloud appointment book; POS; online booking; walk-in manager; automated marketing; business performance calculator; reporting and security; client review management; integrated text messaging; upfront payments; branded mobile guest app.
SMARTER LIFESTYLE NETWORK
Newest Product/Features: Clients enjoy beauty, fashion and lifestyle programming synced between interactive tablets and TVs. Quality programming is updated bi-monthly to entertain and educate clients.
Key Features: Engage clients as they watch wellness, fashion and lifestyle programming; encourage clients to click through your stylebook to see the best cut and color; promote retail; give back to your community with the client survey to learn about their favorite non-profit; advertising revenue share.
Newest Product/Features: From a mobile device, clients can share pictures of their current look and inspiration, plus a description of their desired result. This allows clients to be matched with the best stylist for their needs, and the salon can offer accurate pricing and book the proper amount of time.
Key Features: Created by a hair stylist; connects clients directly to hairdressers who can then make specific booking recommendations; eliminates booking errors; improves retention, employee morale and team communication; saves time and money, increases client spending; and more.
Newest Product/Features: STX Cloud 2.0
Key Features: Appointments; online booking; reports; client management and history; POS; appointment reminders; owner dashboard; goals; accept payments; track hourly employees; payroll; real-time notifications; inventory control; integrated marketing.
Newest Product/Features: StyleSeat has collaborated with Instagram to launch the “Book” button, which allows clients to book through your Instagram page instantly and easily.
Key Features: Professional website; online booking and appointment scheduling; automatic reminders; client tracking and notes; marketing tools; no-show/late-cancellation protection; business reporting; credit-card processing.
Newest Product/Features: Stylie One is a mobile app designed for independent beauty professionals. New online booking platform Schedule Fresh streamlines the booking experience by replacing back-and-forth text and missed calls with an effortless and customizable online scheduling platform.
Key Features: Simplifies sales, bookkeeping and inventory management with automatic updates, filed receipts, purchase and return tracking; secure payment processing paired with a competitive 2.75% flat transaction rate; compatible with Square, Apple PayPal and accepts smart chip cards; track technical notes on consultations, as well as personal details; auto receipts; appointment reminders; set-and-forget marketing campaigns; thank-yous; online scheduling.
Newest Product/Features: SureTint’s newest software, LaRu, paves the way to better hair color management.
Key Features: SureTint’s patented software maximizes color inventory and reduces waste; salons using LaRu have seen color savings of 20%; ensures consistent, accurate and repeatable dispense of formulas; provides real-time reports to manage re-orders and inventory; train and educate the team; works with any brand. Call for a free color business analysis.
Newest Product/Features: Textel is a two-way real-time text communication platform that text enables new and existing business landline phone numbers so guests can communicate by text with their salon/spa to ask questions, schedule appointments etc. For multi-location salons, Textel provides a communication eco-system and creates exponential efficiencies.
Key Features: Group texting provides instant text notification to groups such as the salon staff, VIP customers, bridal parties, departments and more; provides virtual consultations by MMS (photo) texting; keyword text marketing provides automated response notifications for promotional text engagements such as text to win, surveys, gift with purchase offers, loyalty programs and seasonal promotions; instant pop-up notifications appear on any PC monitor or on the app; POS agnostic; integrated with Meevo2.
Newest Product/Features: Tippy solves your salon’s tipping issues. Features include: increased tips; next day funds into stylists’ personal bank accounts; no tip processing fees for the salon; a fun and informative app for the stylist to track tips; and a full suite of reporting for stylists, salons and payroll.
Key Features: Offers a suite of tools reducing salon owners’ processing fees and depositing service providers’ tips into their personal bank accounts next day.
Newest Product/Features: Instagram integration and the Vagaro check-in app. Customers can check-in using membership cards or their QR code on Vagaro’s customer app. The service provider will get a notification that their customer has arrived, so professionals don’t need a fully-staffed front desk.
Key Features: Online booking via the Vagaro customer app; a dedicated booking page, Vagaro.com, Yelp, Instagram and Facebook; appointment scheduling on any device; integrated credit-card processing and POS hardware; marketing tools including automated email marketing (app and desktop) and free promotions (daily deals); automated email, text and push reminders; inventory management with purchase order tracking; calendar syncing (iCal, Google, Outlook); analytics and reporting; payroll; client management; Quick-Books Online and Xero integration.
Newest Product/Features: Virtzy is a collaborative platform designed for beauty and wellness professionals, connecting clients and professionals in a unique online community. It allows professionals to create an online digital resume and portfolio to build their brands and grow their businesses.
Key Features: Digital resume and portfolio; easy communication with clients and other professionals; select and manage your own schedule and booking with the integration of Google calendar; connect and collaborate with other beauty professionals.
VISH COLOR INC.
Newest Product/Features: The Vish system has color-bar management with a blue-tooth enabled scale application that automatically records formulas, weights, and client records; a web application with user-friendly dashboards and reports to access color business data in real-time; and a front-desk application with an automated ticketing system to ensure services are reported to the front desk.
Key Features: Vish helps improve salons’ color-business profitability; eliminates color waste by ensuring exact formula composition for each customer; ensures consistent pricing; increases customer satisfaction by delivering consistent color-service outcomes; automates inventory; helps with data-driven decisions on employee performance and service efficiency info.
Newest Product/Features: ZeeZor has a new look with a major update this summer. Automated goals and contest management for both stylists and salons. ZeeZor has added integrations with social platforms such as Instagram, Facebook and Google. It is introducing interactive data visualizations to better communicate what’s happening with clients’ data.
Key Features: Real-time data for all locations and employees on a mobile device; employee engagement/texting functionality directly from the app; educational content delivered to employees; industry benchmarking tool to help compare salon data by industry, product partner, geography, etc.
Newest Product/Features: Zenoti Go brings Uber-like convenience to salon clients. Guests can book appointments, check in, make payments, add a tip and leave feedback all from the customer app. Stylists receive notifications when guests arrive and can add services and products to guest invoices from mobile devices.
Key Features: Cloud-based scheduling and POS system; online booking; online sales of gift cards and retail; reporting and analytics; mobile apps for customers, front desk and staff; integrated automated marketing powered by machine learning; inventory management; built-in email and text messaging communications; scalable architecture for multi-location chains; data-migration services including guest data and treatment notes.