“We have found that customers are ready to adopt touchless check-ins and check-outs. They appreciate the simplicity and convenience. And they also understand how it helps everyone maintain health and safety guidelines during COVID-19.”
The flexibility of its monthly memberships and the generous support of its clients helped keep the Hammer & Nails franchise strong during the pandemic, even through the shutdown.
Ursula Stephen makes a living styling famous celebrities for music videos, magazine shoost and the red carpet, and she also runs a salon in New York. In an exclusive video with SALON TODAY, she gives us a look into her fascinating career.
Getting employees to appreciate the importance of THE FUTURE with a 401K plan is the goal of Arik Efros, co-owner of the Eva Scrivo Salon. Efros outlines the importance of this perk and explains why many of the people in their NYC salon have already a nice bundle waiting for them upon retirement.
In Mississippi, Lisa Cochran searches her database, selects clients with expertise in social distancing and safety protocols, invites them in for a soft opening and asks them to audit her policies and procedures.
As salons move toward reopening, owners need to consider asking their incoming clients to sign a "Hold Harmless Waiver," a document that releases the salon from liability should the client contract COVID-19. In this blog, Attorney Kelley Keller explains what the document is, why it's important, when it's not enforceable, and what needs to be in it.
From surveying clients about new retail products to holding clients accountable for missed appointments, SpotOn helps salon owners run more efficient and productive operations.
Eufora International’s VisionQuest features inspiring keynote speakers coming at you virtually and free of charge. Topics on Monday 4/27 include Mindfulness as Mental Fitness and Marketing Strategy for Stylists with Britt Seva.
In the coming weeks, the minds of salon owners and managers will shift to the reopening process after shutdowns from COVID-19? What will our new reality look like, and what can you do to keep your team, your guests and yourself safe? STX's Jeff Mason forecasts some thoughts on future sanitation processes and how to prepare your business now for the reopening.
To help support their members through the COVID-19 crisis, ISBN's online newsletter MUSE shares the ideas and words of encouragement from salon leaders. Here, Emily Brown COO of V's Barbershop shares the three things she's focused on, a bright idea and how she's keeping her spirits up each day while sheltering in place.
Winning SALON TODAY's Total Salon Makeover initiated a year of change for Metropolis Hair Fashions in Knoxville, Tennessee. Read the salon's diary of transformation, and find out how the owner plans to keep change a constant now that the makeover is completed.
As you pivot to take care of your team, your clients and your business during the COVID-19 crisis, SALON TODAY initiates a resource center where other salon owners and industry experts are sharing valuable documents that you can use as inspiration to create your own.
These steps will lead you from fear into action. Stylists and salon owners will find usable information that will help steer them through these troubled waters.
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