What's Your Mantra?

By Web Editor | 03/04/2010 2:35:00 PM


Many visionary leaders are known for a quote that is heard time and again by those they lead. So, this month, we asked owners and managers:

“What’s your mantra?”

“Act and clean like Tabatha would want you to!”
—Kim Baker
Bijou Salon, Skaneateles, New York

“This is a SERVICE industry. We are SERVICE providers.”
—Jennifer Rabideau
Halo Salon and Color Lab, Ft. Worth, Texas

“Be professional and believe in yourself, and success will follow. Be client-ready at the start of each day!”
—Cindi Sundberg
 Cutting Edge Hair and Body Salon,
Santa Barbara, California

“Build the brand, build the brand, build the brand … the constant notion that we are always representing Luxe, creating experiences for clients in Luxe fashion and creating a Luxe culture that our clients embrace.”
—Laurie Helmick
Luxe Salon, Denver, Colorado

“Nothing changes if nothing changes.”
—Elaine Travis
Splash Hair Studio, Philadelphia, Pennsylvania

“Love for your craft shows through every person that leaves your chair. This is not a ‘job.’ Once it becomes one, you have lost your passion and need to move on.”
—Melanie Ullman
Pure Bliss Salon and Spa, Lewes, Delaware

“You always have a choice. You can sit in traffic and complain and swear, or you can turn up the music and sing—the choice is yours.”
—April Lyn Graffeo
Indra Salon and City Spa with Pure Talent Academy, Andover, Massachusetts

“Get uncomfortable to get comfortable.”
—Angela Quadagno
Essencia Salon, North Palm Beach, Florida

“You will attract your mirror image.”
—Reggie Stephens
Beau Monde Salon, St. Johns, Florida

“The euphoria you receive from reaching the top of the mountain comes not from being at the top, but from the commitment, hard work and vision it took to get there. The more challenging the climb, the greater the euphoria.”
—Joe Snell
Ziva, Portland, Oregon

“Learn the rules and foundation of cutting and color before you break the rules.”
—Shyla Kurnick
 Avalon Salon and Day Spa, Deer Park, Illinois

“Good communication is the key to client retention.”
—Mary Dirks
Pizzazz, Oak Park, Illinois

“Treat whomever sits in your chair like they are number one, because if you don’t, the next salon will.”
—Mini Dhanjal
 Rejuve Salon Spa, Carmel, Indiana

“Opportunity is calling—every client represents more than they’ve booked.”
—Debra Wichtel
High Maintenance Spa, Bordertown, New Jersey

“Great work alone does not make you successful, it’s the whole experience.”
—Anthony Taverna
Anthony John Haircare, Williamsville, New York

“There is no substitution for preparation.”
—Lori Heikkinen
Splurge Salon, Highland Village, Texas

“Be nice and do pretty hair.”
—Sherri Jessee
 Sherri’s Hair Salon, Bristol, Virginia

“Your feelings are your feelings, but the numbers don’t lie.”
—Michelle Kleppe
 owner, Obadiah Salon, Bellevue, Washington

“Make you and the world a beautiful place.”
—Kitty Tierney
owner, Impressions, Mequon, Wisconsin

“Change how you think and change what you do—it is the essence of all growth in life and business!”
—Laurence Seybold
Carenza Color Cutting Experience, Milwaukee, Wisconsin

“I can guide you and give you the skills and tools that you need, but in the end it’s up to you and how you use them.”
—Brittany Molina
Brittany’s Spa Salon, Jacksonville, Florida

“I am to the book, fair and straightforward. You know where you stand with me.”
—Martine Langsam
Renaissance House of Beauty, San Rafael, California

“Excellence at all times, because you’re only as good as your last hair cut.”
—Lloyd Horibe
Hairscapes, Honolulu, Hawaii

“Be REMARKABLE every single day, in every single way.”
—Pat Helmandollar
Savvy Salon and Day Spa, Cornelius, North Carolina

“When you’re here, be here. When you’re at home, don’t worry about what is going on here.”
—Sandy Millsaps
Fine Reflections Salons, Stow and Hudson, Ohio






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