
You Don't Own a Salon. You Own A Business.
In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.
As we worked on this story, Larry Kopsa was working hard on tax returns for this year’s April 17 filing date, but he took a quick break to give us some eye-opening tips for owners.


Larry Kopsa
As we worked on this story, Larry Kopsa was working hard on tax returns for this year’s April 17 filing date, but he took a quick break to give us some eye-opening tips for owners. A partner of Kopsa Otte since 1972, Kopsa has specialized in the area of salons and distributors for the past 20 years and even writes a blog for salon owners on tax topics.
ST: As a salon owner, what numbers should I be watching?
Kopsa: “One issue many salon owners have—your competitors are bad business owners and they either are not reporting all their income or are taking money under the table. It’s hard to compete against that. But from a business perspective, what you can measure, you can manage. Here are some measurables:
• One of the major issues that’s easy to spot: backbar costs. Take your backbar cost and divide by the number of services for rate. Adjust it for inventory. Watch that rate. If it’s going up, question it. If you’ve measured it, you can manage it.
• When it comes to your budget, you should know what is going to happen in 2012 if everything falls in place as expected. If it doesn’t fall in place, such as an employee becoming pregnant for example, then you go from there.
• You need to know what your break-even point is. I can say here’s the dollars worth of sales you need on a weekly, monthly, yearly basis. If you have X, here’s how many clients you need to see to break even. You always need to know how many clients you need to get in to break even.
• Understand the five ways to make more money: get more clients, cut expenses, raise prices, increase pre-booking, increase add-on services/retail sales.”
ST: What’s the best way for an owner to work with an accountant?
Kopsa: “Just like a client consultation, communication is key between the salon owner and accountant. I could be the best in the world, but if you drop off a box of papers and say, ‘Here are my numbers,’ and I don’t know what’s involved, I can’t help you. Owners should write down everything and communicate properly with their accountant. We actually see our clients’ numbers on an ongoing basis. At midyear, we look at what has transpired for the first part of the year, and then, based on that, project income to the end of the year. We also look at what changes may have taken place such as lower income because of loss or pregnancy of a major staff person; equipment purchase, etc. We then determine if the estimates we’ve set up look appropriate. If they are too high we can cut them back so we don’t have too much sitting with the IRS. On the other hand, if they are too low, then we need to be ‘rat holing’ some money for April 15. This is a good time to catch up on law changes and other goings on in Washington. In addition, it allows us to know the taxpayer’s plans so we can help.”
ST: What are some common deductions salon owners miss?
Kopsa: “Here are a few:
• Mileage: At 55.5 cents per mile, make sure you are recording all of your business miles. If the primary purpose is for business, even if there is some non-business activity in the trip, you can deduct it.
• Damaged clothing: Stylists work around chemicals which can be hard on clothes, and the value of clothing damaged at work can be deducted.
• Office in the home: Understanding all the offi ce-in-the-home rules to determine if you might qualify.
• The percentage of meals: Most meals and entertainment are only 50 percent deductible, but if the meal is for a company party or meeting function for clients, it can be 100 percent deductible.
• Being taxed in the wrong form of business: As your business grows you need to reevaluate to determine if you are being taxed in the proper entity.
• Using family members as a write off: Often family members help around the business. Paying them reasonable compensation can move money to a lower tax bracket.”
For more information visit kopsaotte.com or call 402-362-6636. Catch Larry Kopsa’s blog at kopsaottesalon.blogspot.com.

In his latest blog, Leon Alexander Ph.D., challenges industry conventional thinking to help owners add more to their bottom lines.

In her latest blog, Amy Pal helps you develop your own clear guidelines around complimentary free employee services.

From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.

According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.

Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
Sponsored by Phorest Salon Software

The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.

While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.

Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.

Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.

Most salon owners have no idea what these numbers are. You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
Sponsored by Strata Salon Systems™

A five-area audit every owner-dependent salon needs to run. You built something that looks successful. Now find out if it can survive without you.
Sponsored by Strata Salon Systems™

Every month you put off fixing the problem, it gets bigger, more expensive, and harder to solve.
Sponsored by Strata Salon Systems™

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.