
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
empoweringyouconsulting.com812-455-1367amy@empoweringyouconsulting.comOwner: Amy CarterWe empower clients to take control of all aspects of their business. Our coaching calls, in-salon sessions, webinars, and Empowering You University programs ...

Empowering You Consulting Owner Amy Carter
empoweringyouconsulting.com
812-455-1367
amy@empoweringyouconsulting.com
Owner: Amy Carter
We empower clients to take control of all aspects of their business. Our coaching calls, in-salon sessions, webinars, and Empowering You University programs equip owners, management and staff with the knowledge, tools, tips and strategies to build stronger client relationships, increase profits, keep customer satisfaction high.
WHY WE’RE DIFFERENT: Our programs allow salon and spa owners, management teams, technicians, and support staff to learn the skills and strategies necessary for success on their own time. We offer online seminars and on-demand webinars, call-in group and individual coaching, in-salon team and individual training, educational seminars at beauty trade shows, and our three-day Empowering You University seminar. Many of our business coaches are also certified life coaches, and we assist clients in setting and reaching personal as well as professional goals.
HOW WE WORK: We listen to what clients want and what they need, then we work with them to make a plan to address their individual concerns. The next step is to begin working solutions to the concerns through a series of in-person or remote coaching sessions, support calls and action steps.
In our years of working with individual clients, we began to see a pattern and we developed our programs—like Empowering You University, our webinars, and our group coaching calls—to break these patterns and build strong businesses using principles that can be applied almost universally.
CATCH US AT: At Empowering You University for Owners in Los Angeles, November 1-3 and in NYC May 15-17 or at Power-Up Your Leadership 2-day course for Managers January 21-22. Empowering You also makes appearances at major beauty shows and you can always catch us in your salon or on Facebook.
WORDS OF WISDOM: Your salon experience begins and ends with the front desk that can greet customers warmly, keep a neat and organized area, maintain attractive retail displays, help upsell clients on retail and services, and prebook a high percentage of customers.


At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti