2015 Coaches and Consultants Guide: Group 3 Marketing
group3marketing.com | 952-475-3269 | info@group3marketing.com | Owned by: Bart and Phyllis ForemanGroup 3 Marketing helps salon owners improve their business by transforming their passive POS system into a ...
Group 3 Marketing helps salon owners improve their business by transforming their passive POS system into a powerful digital marketing machine. CONNECTPlus™ is a unique marketing system that delivers the RIGHT message through the RIGHT channel to the RIGHT Guest at the RIGHT time. We call it trigger-based marketing, and the result is improved guest retention and increased sales.
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WHY WE’RE DIFFERENT: We’re marketing technologists. Something is happening in your salons every day and the old one-message-fits-all marketing models are out of date in the digital age of NOW! We’ve reinvented salon marketing with our right time model that puts your guests at the heart of your business.
HOW WE WORK: We begin by understanding your marketing pressure points. Then, we put our marketing strategies, analytics and tactics to work to begin influencing the next visit and sale by using key triggers in your POS database to interact with your guests, influence the next sale and impact your top and bottom line. Our system is almost real time, 100-percent web-based and flexible to let the salons dictate the parameters that best follow their marketing objectives. (But don’t be surprised if we offer marketing suggestions to go with the analytics we generate because we are committed to helping you get the most out of the program.)
CATCH US AT: Our whiteboard, creating a new marketing program for a client almost every day. You’ll also find us at all the major beauty shows.
WORDS OF WISDOM: Don’t take your guests for granted. When a satisfied guest leaves your salon she’s a free agent. Notably, 70 percent of a salon’s new guests do not return which is why your marketing should begin when she walks out the door. Your everyday marketing retention tactics will influence her to return.
All beauty professionals should know how to identify when a client may need some health guidance. Tracy Rado discusses some common questions that clients ask in the chair, how to advise them, and when to refer them to a specialist.
From managing air traffic on busy days to handling frustrated guests' complaints, your front desk team often serves as the salon's emotional shock absorber. From a customer service lesson from the DMV to a list of strategies for caring for your front line, our experts offer ideas for alleviating stress, celebrating wins, and setting goals.
According to the KIM Report, top-line salon revenue appears steady or slightly up, but that growth is driven primarily by service price increases. Beneath the surface, retail performance and client visit frequency (appointment drift) are under real pressure. In his latest blog, Alain Audet offers strategies for keeping your salon's retail sales strong.
Putting your family to work in the salon offers some real tax benefits, but you have you have to play by the rules of the tax code to claim them. Azarvand Tax Law's Leticia Skrabut, Esq., shows you how.
Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.
The wellness industry is growing fast, and salons and barbershops already are an important part of it. In her first blog, Tracy Rado shares where the wellness dollars are heading, and how salons can grow with this movement.
While salon sales are increasing, owners often feel they're working harder for the same or less profit. Leverage Q2 data from The KIM Report, Alain Audet reveals some of the structural changes that are dampening your growth and why your region and your salon size matters.
Weaknesses in your business are amplified during the Holiday Season. Spark Pro Global's Lucy Randall shows you five things to do now to have the strongest holiday season yet.
In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.
The Small Business Health Care Tax Credit is a non-refundable tax credit for for-profit businesses that provides a financial incentive for eligible employers who offer health insurance coverage to their employees. Leticia Skrabut, Esq., walks you through how to claim that credit.
Developing strong work habits early in one's career supports long-term success in the salon industry. Jesse Linares offers new stylists his top five tips.
Most salon owners have no idea what these numbers are.
You can hit record sales and still have a profit problem. The difference comes down to four numbers almost nobody was taught to track.
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.