The Experience by Millennium software just wrapped--and for the thousands of owners, managers, stylists, front desk staffers and a few hand-picked lucky cosmetology students, it truly was an experience. Three full days packed with education from how to get the most out of your Millennium Software, to varying "tracks" focusing on cut/color skills, business classes, retailing, marketing, inventory management, and more (taught by industry experts and celebs including Tabatha Coffey, Robert Cromeans, and Ted Gibson!), not to mention a 25th anniversary party for the company (with a throwback '80s party to celebrate!), a sneak peek at what's to come from Millennium in the future, and an intimate Owners' Social.
We chat with John Harms about this year's conference, now called The Experience, which brings in hundreds and hundreds of salon and spa professionals for education in business, hair, and how they can use their software in the most effective ways.
The conference began bright and early on Sunday, June 24, with an inspiring, and unexpected, opening session. First, two "dueling fiddlers" jumped on the stage, playing fantastic renditions of music by Queen, Joan Jett and ACDC.
Immediatly following the opening music act was a Fashion Show presented by the winners of The Experience Student Competition. Ten teams were invited to participate in a fashion presentation, mentored by Paul Mitchell's Robert Cromeans, and presented in front of all of the attendees. It was an incredibly inspiring presentation. It was a true homage to remembering the start and to keep sight of the future. “An attendee went out of their way to tell me that they had to stop themselves more than once from crying during the hair show,” John Harms says. “Watching those students up there giving their all really resonated with the audience. It was not only inspirational but a great reminder of where a lot of our clients came from.”
VIDEO: Students from High Tech Paul Mitchell the School Nelson and Mary present their '80s-inspired model. As winners of The Experience's student competition, the duo teamed up to create this look for the runway show presented at The Experience. Mentored by Robert Cromeans.
Next up? Day 1 of breakout classes begins. Some of the highlights:
- Avoid Theft and Monitor Suspicious Behavior
- No Down Time at the Front Desk
- Keep Uncle Sam Out of Your Pocket
- Retailing to the Max
- 5 Products in 5 Minutes
- Cutting With Your Head
- The Owners' Experience
- Create a ROCK Star Culture in Your Salon