scott buchanan

STAMP 2018: How Scott J Salon's Social Media Post Reached More Than 2,150 Followers

Sometimes an opportunity arises to have fun with clients in ways that don’t involve doing their hair. Scott J decided to leverage the spirit of April Fool’s Day with this tongue-in-cheek post, ‘debuting’ their newest salon: Dogue, for the discerning canine.

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Culture Club: Borrowed Wisdom

Scott Buchanan shares the wisdom he has borrowed from Fierce Conversations,  Disney and Stephen Covey to develop a strong culture at Scott J in New York.

STAMP 2015: Scott J's Website

ScottJ.comScott J SalonsNew York, New YorkOwned by: Scott BuchananScott J’s website keeps the salon connected with its sophisticated New York clientele. When the salon decided to revamp its site, Owner Scott Buchanan wanted it to emphasize ...

PBA Announces New Leadership Appointments

A new Board of Directors will bring their talents, time and connections to the Professional Beauty Association.

Creating Demand for Your Salon

As a successful salon owner, Scott Buchanan knew about marketing strategies that boost business, such as appointment confirmations, online surveying of clients, referral programs, and customized promotions to the salon’s database. As a busy owner of three New York-based salons, he and his staff had a difficult time finding time to manage all those mundane efforts. In November 2010, Buchanan adopted DemandForce, an integrated marketing and communication platform that automated all those efforts. Now, a year later, he credits DemandForce with generating an additional $64,000 of revenue over the past 12 months.

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