As the leader of your business, you must take risks to grow. But the allure of comfort and the fear of the unknown hold us back. Dr. Leon Alexander offers eight solid steps that help you get out of your comfort zone and enter your growth zone.
As 'quiet-quitting' continues to trend, bosses and managers need to evolve their leadership skills--becoming more compassionate, engaging with staff, developing their empathetic skills and celebrating both individual and group success.
Profit First for Salons, a new book by Salon Cadence's Ronit Enos, teaches owners how to master their numbers, scale their profits and position their businesses to reach new heights. In this video interview, Enos discusses the concept behind the book's blueprint for sucesss and shares some of its illuminating business stories.
Running a salon takes work. Between keeping guests and employees happy, managing finances, and drumming up business through marketing, you have your hands full as a salon owner. The good news is that technology can help you by automating and simplifying many of your routine tasks, so you have more time for the exciting aspects of being a business owner. But how do you choose the right business management tool from the countless options out there?
The owner of the west coast salon puts systems in place to manage both routines and surprises.
Delivering excellent customer service in the salon begins the time your client walks in and ends when they leave your salon. Rudy Moser, owner of a.salon in Chicago, discusses how he uses integrated software, takes American Express cards, and handles credit card tips to provide world-class customer care to his clientele.
Shanalie Wijesinghe, director of education at Boulevard, outlines the critical steps leaders can take right now to create a better, more inclusive experience for themselves and their teams.
In Nashville, salon owners gather at Data-Driven Salon Summit to study business metrics, while learning strategies to recruit and retain team members.
Just about every one of your guests has motivation to buy a gift this spring. When a guest is in a rush, or simply wants to give the gift of choice, gift cards offer an easy, flexible, ever-appreciated option.
Happy, motivated service professionals are the heart and soul of any salon or spa. As a salon owner, though, it's easy to focus on 5-Star Service instead of team happiness. After all, your guests bring in the money, but truly it's about being an extraordinary leader to the people who work for you so that you can keep your talent.
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