Next time you or your client is in a grumpy mood, try these techniques to turn around a bad attitude.
She believes in owning up to her mistakes and making them right; sharing her goals with her universe to keep herself accountable, and encouraging her team to give back to the community. Meet Lisa Houser, owner of Utopia Salon and Day Spa in Vancouver, Washington, and discover why if didn't own a salon, she'd want to be a store greeter.
By opening their hearts and minds, owners are creating cultures that embrace diversity. They're creating safe spaces that welcome transgender clients, building private rooms that protect a religious client's need for modesty, and hiring team members that can speak the languages reflected in their clientele. In turn, they're discovering their judgement-free attitude is a solid business strategy.
Donna Means is keenly focused on growing her team at Salon DM3 and giving back to her local community of Athens, Georgia. See how this successful salon owner stays focused, while building a multi-million dollar, fashion-forward company.
As part of a plan to avoid waitressing while pursuing a career in Rock and Roll, Laura Boton enrolled in cosmetology school--a decision that led her down an entirely different and successful career path. Find out what makes this owner of three Chicago salons a strong leader who values freedom, flexibility and fun.
In our new Profiles in Leadership series, SALON TODAY gets up close and personal with the on-the-rise salon owner Chad Cantu, co-owner of Colorado's Chad+Co.
As a former jet engine mechanic in the US Air Force, Twisted Bangz Salon's Frank James Dibrino learned to face a salon owner's challenges head on.
With her fourth child on the way, Posh Salon's Nadia Duncan discusses her journey toward salon ownership, the critical support she's received from her husband and how she balances the salon versus motherhood.
Between diversifying her beauty portfolio with real estate investments and encouraging her team to be the best they can be, Michaella Blissett Willams is carving an inspiring niche in Brooklyn, New York.
Get a glimpse into the leadership style of Mechelle Khodayari, co-owner of Aria Salon Spa Shoppe, with two locations in Alpharetta, Georgia, with the first in our new series, Profiles in Leadership.
