While much of the Retail sector anticipates a turnaround in 2021, according to the American Customer Satisfaction Index’s (ACSI®) Retail and Consumer Shipping Report 2020-2021, customer satisfaction is not heading in the right direction.
According to the most recent research from Kline PRO USA, gift card sales soared during the mandatory salon shutdown period, as clients offered hope and a lifeline to their favorite beauty professionals.
Meevo 2 launches a new Self-Pay tool, encouraging clients to checkout chairside with a credit card on file. In addition to helping salons implement a contactless procedure, owners are discovering the tool eliminates congestion at the front desk, helps with staffing issues and is even boosting retail sales.
Service revenue has been deeply impacted by COVID-19, with a reduced number of consumers, the need for social distancing, and concerns over public safety. Now is the time to pivot and lean into retail to get much-needed income, but how?
Eufora International’s VisionQuest features inspiring keynote speakers coming at you virtually and free of charge. Topics on Monday 4/27 include Mindfulness as Mental Fitness and Marketing Strategy for Stylists with Britt Seva.
When accountants examine a retail e-commerce system like SalonInteractive, they calculate savings that go deeper than many salon owners realize.
The past decade has been a wild ride for professional beauty brands as big box stores, e-commerce, and drug and grocery stores have joined the mix. But now, SalonInteractive is re-routing professional products back to salons and beauty professionals.
According to research from Phorest Salon Software, retail sales drive the December boost for salons, bringing 107% more revenue than the rest of the year.
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