How to Handle a Bad Online Review

Shortcuts' Paul Tate offers some excellent tips for handling a bad online review.
Shortcuts' Paul Tate offers some excellent tips for handling a bad online review.
Prospective clients are relying more and more on online reviews when researching and selecting their next salon, so Shortcuts' Paul Tate takes a look at all the review sites.
Shortcuts' Paul Tate shows you how to incorporate tablets in your salon to bridge the mental gap between the service and the retail opportunity, resulting in higher retail sales.
Shortcuts' CEO Paul Tate shows you how to make your front desk team more focused on the clients in your salon by embracing new services available through mobile phones.
Shortcuts CEO Paul Tate takes a look at how the tablet will change the chairside consultation and strengthen the relationship between the stylist and the client.
In today’s fast-paced, always-online, always-connected workplace it’s a job in itself to make enough time for a private life.
We tapped some the industry’s leading technology experts to ask: How does your technology help salons increase profitability?
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