carlos valenzuela

When Do You Fire a Client?

How many “chances” should you give yourself to please a client?

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Stylists, Start the New Year Right: A List of 16 Ways to Be Healthier, Happier in 2019 and Beyond

This year, make yourself a priority.

10 Ways to Keep Your Salon Client Coming Back

So, you work in a cool salon, keep up with trendy styles and dress the part. And, you think this is the big reason clients keep coming back to see you? Maybe for a first visit, but to retain clients, it’s the little things that count.

The Little Salon That Could

With no knowledge of how to own or manage a beauty salon,  Kimberly Broyles-Meisterhans , a nail tech with a loyal clientele, took over a failing salon with only three employees and one receptionist. Here's her story of success.

Want to Give Back to Your Industry? Consider Visiting a Beauty School

I urge you to visit a beauty school. It doesn’t matter if you feel you are a good teacher or not. Just show how much you love what you do.

Stop Holding It in the Salon: Advice from a Longtime Hairdresser About Bladder Basics and More

Do you, like me, hate excusing yourself when working on a client? The habit we salon professionals have of holding our pee can have grave consequences.

40 Years of Doing Hair and the Importance of Self-Care for a Long, Pain-Free Career

During the ordeal, I kept thinking of how I must warn all cosmetologists of the need for self care.

What If You Came With Operating Instructions?

What would you list as the things that make you tick or that tick you off?

8 Ways to Keep Salon Employees Happy

When you are happy where you work, daily challenges are easier to bear. In a business where profit hinges on great customer service delivery, salon owners need to shoot for happy employees.

Bringing in Clients With Goodwill Promotions

Goodwill promotions work like homeopathic medicine—a bit slower, but permanently. Just the kind of loyal clients you want.

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